Flexi Key Holder

The Flour Pot Bakery; Hove; Remote; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Competitive hourly rate

Tips

Free lunch and coffee on shift

Staff discounts in-store

Training

Job summary

The Flour Pot Bakery is seeking an experienced barista to assist as a key holder across its 12 sites in Brighton, Hove and Worthing. The role involves opening and closing duties, travel between stores, and providing exceptional customer service to maintain Flour Pot standards.

We welcome candidates with barista experience, a passion for coffee, and strong leadership and communication skills. Early shifts start around 6:00–6:30am, with some shifts finishing by 6:30pm.

Qualifications

• Previous experience in café, bakery or hospitality key holder or supervisory role.
• Passion for coffee and delivering exceptional service.
• Strong leadership, communication and organisational skills.
• Flexibility to work early mornings, weekends and holidays.

Responsibilities

• Support store management and teams in day-to-day running.
• Deliver excellent customer service in line with Flour Pot standards.
• Ensure a welcoming and friendly atmosphere for customers.
• Monitor product presentation and quality to uphold standards.
• Manage stock levels, including ordering and waste control.
• Open and close the store, including cash handling and reconciliation duties.

Skills

Barista experience

Leadership

Communication

Organisational skills

Customer service

Education

Level 2 Food Safety

Job description

41 First Avenue, Brighton and Hove, BN3 2FH, UNITED KINGDOM

The Flour Pot Bakery is a retail and wholesale artisan bakery with stores in Brighton, Hove and Worthing.

We are seeking an experienced barista to assist as a key holder across our 12 sites (Brighton, Hove and Worthing).

The right candidate will have similar experience in a high quality cafe environment, have a good understanding and passion for the high end coffee world, with practical know-how around an espresso machine a must. Creating a fantastic customer experience and workplace environment for your team is crucial to this role, as well as personality, drive and a level head.

The role will include travelling between our 12 Flour Pot sites, training ground for Brighton and Hove Albion and the AMEX stadium. You will have the responsibility of opening and closing duties when on shift. You will need to be able to travel independently between the stores (driver preferable). When travelling to our stores in Worthing we shall cover petrol costs or train/bus fair.

The role will involve needing to get to each store for an open shift which starts at between 6-6:30am (store dependent). As well as the close down procedures should you be rota'd on for a close shift (max finish time 6:30pm).

This role is the perfect stepping stone into further career opportunities with the Flour Pot as well as having a great chance for every day to be different.

Key Responsibilities:

Support the Store Management and teams in the day-to-day running of the store

Deliver excellent customer service in line with Flour Pot standards

Ensure a welcoming and friendly atmosphere for all customers

Monitor product presentation and quality, ensuring consistent standards

Manage stock levels, including ordering and waste control

Ensure compliance with health and safety and food hygiene regulations

Handle customer feedback professionally and efficiently

Open and close the store, including cash handling and reconciliation duties

Requirements:

Previous experience in a café, bakery, or hospitality key holder or supervisory role

Passion for food, coffee, and delivering exceptional service

Strong leadership, communication, and organisational skills

Ability to remain calm and efficient in a fast-paced environmentUnderstanding of basic food safety and hygiene practices (Level 2 Food Safety desirable)

Flexibility to work early mornings, weekends, and holidays as required

Barista experience is a strong advantage

What we offer

Competitive hourly rate

Tips

Free lunch and coffee on shift

Staff discounts in-store

Training

Screening Questions

• How many hours are you available to work each week? (16-24hrs, 20-30hrs, 30-40hrs)
• When are you available to start? (Please specify date)
• Please tell us why you would like to join The Flour Pot Team?