Supervisor

Mears; Birmingham; Sur place; GBP 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

25 days annual leave + bank holidays

Employee Assistance Programme

Cycle to Work Scheme

Share save scheme

Learning and development opportunities

Résumé du poste

Mears in Birmingham seeks an experienced Void Supervisor to oversee void property works, ensuring fast, safe, and high-quality turnarounds for new tenants. You will manage operatives and subcontractors, coordinate programmes, perform quality inspections and support stakeholders to meet targets.

Role requires strong organisational skills, proactive leadership, and a focus on delivering excellence with minimal resident disruption. Excellent communication with teams and clients is essential.

Qualifications

• Previous experience in a Void Supervisor or similar supervisory role within housing or property maintenance.
• Proven track record of health and safety compliance activities.
• Experience delivering planned maintenance in void properties.
• Full, valid UK driving licence.
• Strong planning and organisational abilities.
• COSHH knowledge and health and safety regulations familiarity.
• Excellent interpersonal and communication skills.

Responsabilités

• Supervise delivery of void maintenance works across empty properties.
• Ensure all works are completed safely, efficiently, and to required quality standards.
• Conduct regular site visits to monitor progress, resolve issues, and ensure resident satisfaction.
• Allocate resources and operatives effectively to meet service targets and contractual obligations.
• Manage work schedules and priorities to minimise disruption to residents.
• Ensure full compliance with Health & Safety regulations, COSHH, and company procedures.
• Carry out quality inspections and ensure corrective actions are implemented where necessary.
• Lead and support a team of operatives, providing guidance, coaching, and performance management and productivity dashboards.
• Identify training needs and coordinate development opportunities for team members.
• Enforce HR policies including attendance, conduct, and grievance procedures.
• Monitor and maintain company assets including vehicles, tools, PPE, and van stock.
• Oversee material usage and procurement to ensure cost-effective operations.
• Use system reports to track performance, resource deployment, and asset condition.
• Liaise with client representatives, subcontractors, and suppliers to coordinate service delivery.
• Support contract mobilisation, compliance audits, and service improvement initiatives.
• Assist with budget control, forecasting, and identifying operational efficiencies and potential Gains.
• Provide cover for other supervisors during absence or peak periods.
• Attend toolbox talks, training sessions, and formal company meetings.
• Ensure all activities reflect company values and maintain a professional image at all times.

Connaissances

Leadership

Health & Safety awareness

Communication skills

Problem-solving

Organisational skills

Formation

City & Guilds in a relevant trade

Outils

Schedule of Rates

Description du poste

About the Role

We are looking for an experienced Void Supervisor to join our team in Birmingham. You will be responsible for overseeing void property works, ensuring homes are turned around efficiently, safely and to a high standard ready for new tenants.

This includes managing operatives and subcontractors, coordinating void programmes, carrying out quality inspections, providing technical support and maintaining strong communication with internal teams and stakeholders to meet turnaround targets.

With a strong pipeline of work and a commitment to improving social housing standards, this is an excellent opportunity to lead a team that plays a key role in bringing properties back into use. We’re looking for someone who is organised, proactive and focused on delivering high-quality outcomes, driving performance and maintaining high levels of customer and client satisfaction.

Duties:

• Supervise delivery of void maintenance works across empty properties


• Ensure all works are completed safely, efficiently, and to required quality standards


• Conduct regular site visits to monitor progress, resolve issues, and ensure resident satisfaction


• Allocate resources and operatives effectively to meet service targets and contractual obligations


• Manage work schedules and priorities to minimise disruption to residents


• Ensure full compliance with Health & Safety regulations, COSHH, and company procedures


• Carry out quality inspections and ensure corrective actions are implemented where necessary


• Lead and support a team of operatives, providing guidance, coaching, and performance management and productivity dashboards


• Identify training needs and coordinate development opportunities for team members


• Enforce HR policies including attendance, conduct, and grievance procedures


• Monitor and maintain company assets including vehicles, tools, PPE, and van stock


• Oversee material usage and procurement to ensure cost-effective operations


• Use system reports to track performance, resource deployment, and asset condition


• Liaise with client representatives, subcontractors, and suppliers to coordinate service delivery


• Support contract mobilisation, compliance audits, and service improvement initiatives


• Assist with budget control, forecasting, and identifying operational efficiencies and potential Gains


• Provide cover for other supervisors during absence or peak periods


• Attend toolbox talks, training sessions, and formal company meetings


• Ensure all activities reflect company values and maintain a professional image at all times

Role Criteria:

• Previous experience in a Void Supervisor or similar supervisory role within housing or property maintenance


• Proven track record of managing, monitoring, recording, and reporting Health & Safety and compliance activities


• Experience delivering planned maintenance in void properties


• City & Guilds or equivalent in a relevant trade discipline


• Full, valid UK driving licence


• Strong understanding of Health & Safety regulations, including COSHH


• Working knowledge of Schedule of Rates


• Excellent interpersonal and communication skills


• Effective people management with the ability to lead, mentor, and develop teams


• Strong customer focus and commitment to service excellence


• Problem-solving mindset with a results-driven approach


• Strong planning and organisational abilities


• Decisive decision-making under pressure


• Ability to negotiate and influence across teams and stakeholders


• IT literate with confident oral and written communication skills

Benefits we can offer you:

• 25 days annual leave plus bank holidays


• Family friendly policies including enhanced maternity (14 weeks full pay, 12 weeks half pay and 13 weeks statutory pay), paternity (2 weeks full pay) and adoption leave


• Employee Assistance Programme - free confidential support and counselling available


• Mears Rewards offering discounts and cashback at leading retailers including travel, household items and shopping


• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!


• Volunteering leave – up to two days per year to support community initiatives


• Cycle to Work Scheme


• Share save scheme


• Recognition and long service awards


• Buy up to 5 days holiday each year depending on length of service


• Learning and development opportunities


• Career progression opportunities across Mears Group


• Occupational health support


• Green car scheme with Tusker after successful probation period


• We have a range of internal forums that Aline with our company core values and beliefs including Mears Men, Women’s Heath, Pride at Mears, R.E.A.C.H, Women Operative support, Armed Forces, Women in Leadership, Diverse


• Company Sick Pay


• Life Assurance (2x annual salary)


• 5% employee and 3% employer pension contribution with People pension
  

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.