Building Maintenance Supervisor

Mears Group PLC; Croydon; Hybrid; GBP 39,000 - 47,000; Full time

Job summary

Mears Group PLC in Croydon is seeking a Building Maintenance Supervisor to lead a team delivering void and disrepair maintenance across occupied and vacant properties. The role combines office leadership with fieldwork to ensure safety, compliance, and residents' satisfaction.

You will supervise day-to-day works, manage resources, and coordinate with clients and subcontractors. The package includes a company van or car, plus a comprehensive benefits scheme and a 42.5-hour week.

Qualifications

• Proven track record of Health & Safety compliance and reporting.
• Experience and knowledge in two or more trades.
• Full, valid UK driving licence.
• COSHH knowledge and adherence to regulations.
• Excellent interpersonal and communication skills.

Responsibilities

• Supervise day-to-day delivery of Void and Disrepair works across vacant and occupied properties.
• Ensure works are completed safely, efficiently and to quality standards.
• Monitor progress with site visits and resolve issues to satisfy residents.
• Allocate resources and operatives to meet service targets and contracts.
• Lead subcontractors, provide coaching and performance management.
• Oversee materials, procurement and cost control to maintain efficiency.
• Coordinate with residents, client reps, subcontractors and suppliers.
• Support mobilisation, audits and service improvement initiatives.

Skills

Health & Safety management

Leadership

Trade experience

Driving licence

Communication

Education

City & Guilds or equivalent

Tools

Schedule of Rates

Job description

Annual salary: up to £43,000.00

Supervisor

Location: Croydon

Full Time Permanent

Salary up to £43,000 per annum, plus, company van & fuel card

42.5 hours per week (8-5 Monday- Friday)

About the role

We're currently seeking a skilled and experienced Building Maintenance Supervisor to lead our team as part of a social housing contract in Croydon. This is a dynamic, office and field-based leadership role where you'll oversee the delivery of void and disrepair maintenance across occupied and vacant properties. This is a fantastic opportunity to step into a leadership role with a strong pipeline of work and a growing presence in the area. You'll play a key part in ensuring homes are safe, compliant, and ready for residents, making a real impact in the community.

Duties

• Supervise day-to-day delivery of Void and Disrepair works across vacant and occupied properties
• Ensure all works are completed safely, efficiently, and to required quality standards
• Conduct regular site visits to monitor progress, resolve issues, and ensure resident satisfaction
• Allocate resources and operatives effectively to meet service targets and contractual obligations
• Manage work schedules and priorities to minimise disruption to residents
• Ensure full compliance with Health & Safety regulations, COSHH, and company procedures
• Carry out quality inspections and ensure corrective actions are implemented where necessary
• Lead and support a team of subcontractors, providing guidance, coaching, and performance management
• Monitor and maintain company assets including vehicles, tools, PPE, and van stock
• Oversee material usage and procurement to ensure cost-effective operations
• Act as a key point of contact for residents, ensuring professional communication and issue resolution
• Liaise with client representatives, subcontractors, and suppliers to coordinate service delivery
• Support contract mobilisation, compliance audits, and service improvement initiatives
• Assist with cost control, forecasting, and identifying operational efficiencies
• Provide cover for other supervisors during absence or peak periods
• Attend toolbox talks, training sessions, and formal company meetings
• Ensure all activities reflect company values and maintain a professional image at all times

Role Criteria

• Proven track record of managing, monitoring, recording, and reporting Health & Safety and compliance activities
• Experience and knowledge in two or more trades
• City & Guilds or equivalent in a relevant trade discipline
• Full, valid UK driving licence
• Strong understanding of Health & Safety regulations, including COSHH
• Working knowledge of Schedule of Rates
• Excellent interpersonal and communication skills
• Effective people management with the ability to lead, mentor, and develop teams
• Strong customer focus and commitment to service excellence
• Problem-solving mindset with a results-driven approach
• Strong planning and organisational abilities
• Decisive decision-making under pressure
• Ability to negotiate and influence across teams and stakeholders
• IT literate with confident oral and written communication skills

Benefits we can offer you

• Company Sick Pay
• Life Assurance (2x annual salary)
• £3,500 annual car allowance or Company car
• 5% employee and 3% employer pension contribution with People pension
• 25 days annual leave plus bank holidays
• Family friendly policies including enhanced maternity (14 weeks full pay, 12 weeks half pay and 13 weeks statutory pay), paternity (2 weeks full pay) and adoption leave
• Employee Assistance Programme - free confidential support and counselling available
• Mears Rewards offering discounts and cashback at leading retailers including travel, household items and shopping
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering leave - up to two days per year to support community initiatives
• Cycle to Work Scheme
• Share save scheme
• Recognition and long service awards
• Buy up to 5 days holiday each year depending on length of service
• Learning and development opportunities
• Career progression opportunities across Mears Group
• Occupational health support
• Green car scheme with Tusker after successful probation period
• We have a range of internal forums that Align with our company core values and beliefs including Mears Men, Women's Heath, Pride at Mears, R.E.A.C.H, Women Operative support, Armed Forces, Women in Leadership, Diverse

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.