Supervisor

Marston's PLC; Bicester; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

30% off at pubs, restaurants, and酒店

Reliable hours contract

£4.50 meal deal

Flexible part-time hours

Marston's Cheers Reward

Health Screening Discounts

Long Service Awards

Gym Discounts

24-hour GP helpline

Mortgage Advice

Apprenticeship programmes

Licensed Trade Charity support

Job summary

Marston's PLC in Bicester is looking for a Supervisor to join our team. The role focuses on leading a busy, high-energy pub team to deliver memorable guest experiences and ensure smooth daily operations.

With 25 hours per week and an hourly pay from £12.91, this role offers progression opportunities through our internal career pathways and benefits such as staff discounts and wellbeing support.

Qualifications

• Have a natural talent for leading and motivating others.
• You and the pub team will deliver an experience that gets guests coming back.
• Previous experience in a similar Supervisor or Team Leader role.
• Opening and closing, stocking, and cashing up.
• Be a role model for customer service.

Responsibilities

• Lead and motivate team to create moments of joy for guests.
• Ensure smooth shifts and efficient operation when management is away.
• Deliver great customer service and manage day-to-day pub tasks.
• Open/close duties, stock management, and cashing up.

Job description

Supervisor

Location: Bicester, Bure Farm, OX26 3HA

Hours: 25hrs per week

Pay: From £12.91 per hour

Additional Information: Reliable hours contract and flexible/part-time hours, Opportunities for progression, Privilege card discount, Marston's Rewards

Job Overview

We're on the lookout for a Supervisor to join our team!

Right at the heart of the pub - creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand-out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly - fun!

As Supervisor you’ll:

• Have a natural talent for leading and motivating others, you'll share moments of joy with our team and guests.
• You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more.
• Have previous experience in a similar Supervisor or Team Leader role
• Work with wider pub management team to ensure the business runs efficiently and profitably
• Opening and closing, stocking, and cashing up
• Be a role model for customer service
• Ability to think on the spot and use your initiative
• Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away

What comes next is up to you

If you have the determination to drive your development, we’ll support you through our internal career pathway, DNA, giving you the tools to progress into an Assistant Manager role and beyond!

What you get from us:

You’ll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Marston's Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
• Health Screening Discounts
• Long Service Awards
• Gym Discounts
• 24-hour GP helpline
• Mortgage Advice and support
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support

Wellbeing

As a responsible employer, we offer professional wellbeing support to our pub and pub support centre teams including support from the Licenced Trade Charity.

Accommodation

The majority of our pub General Manager roles include optional on-site accommodation.

Award winning

Named as one of the UK's Top 100 employers and #1 in the pub sector for 2025, in the Financial Times UK's Best Employers list.

Bonus

Our pub management, operations and sales roles offer performance related bonus schemes. For our support centre teams, we offer a discretionary company bonus scheme.

Competitive salaries

Opportunity to earn a great wage whilst having fun at work.

Long service

We reward loyalty with awards for key anniversary milestones.

Food and drink

Our privilege card gives our people 30% discount off food and drink in our pubs. As well as access to our £4.50 refuel at work meal deal whilst on shift.

Pension scheme

All our salaried roles offer membership to a company contributory pension scheme. Hourly paid roles offer auto enrolment schemes.

Private healthcare

Some of our roles offer access to a private healthcare scheme.

High street discount

An exciting range of high street, online discounts and cash back offers are available for all.

Employee discount

All of our employees receive a 30% discount on Marston's food and hotel stays.

Training and development

We’re passionate about growing our own talent through an extensive apprenticeship offer, dedicated L&D teams, and award winning e-learning platforms.