Bar and Waiting Staff

Marston's PLC; Bicester; On-site; GBP 17,000 - 18,000; Part time

Benefits offered by this job

30% off at pubs/restaurants/hotels

Flexible/part-time hours

Marston's Rewards

Privilege card discount

Health Screening Discounts

Long Service Awards

Gym Discounts

24-hour GP helpline

Mortgage Advice

Job summary

Marston's PLC is seeking Bar and Waiting teammates to join our pubs in the United Kingdom. Whether you’re new to hospitality or bringing experience, you’ll learn via our DNA training app and grow through internal career pathways.

Be the face of our pubs, delivering great service and memorable moments, with progression opportunities. We offer flexible and part-time hours, a 4-hour weekly schedule option, and perks like staff discounts and rewards as you develop your skills in a lively team

Qualifications

• Customer service experience or enthusiasm for frontline hospitality
• Ability to work in a team and support others
• Good communication with customers and colleagues

Responsibilities

• Take orders and serve customers at the bar and tables
• Upsell food and drinks to guests
• Provide brilliant customer service and maintain a welcoming atmosphere
• Support the wider team as needed
• Pursue progression opportunities within the role

Skills

Customer service

Teamwork

Communication

Upselling

Job description

We're on the lookout for new Bar and Waiting teammates to join our team! New to hospitality? You won't be for long! Make a name for yourself in one of our pubs. Our Bar and Waiting teams are at the heart of it all, right where the magic happens. It's not just a shift on the bar. It's mastering the best pint. It's not just delivering delicious, quality food. It's about creating those happy, memorable moments that leaves our guests coming back for more. Whether you're an expert now or you're just starting out, we're here to help you become your absolute best. We'll give you the skills you need via our internal career pathway (DNA) including access to our innovative app-based training. As part of our Bar and Waiting team you'll: Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.

• Be responsible for taking orders, serving and upselling our fantastic food and drinks
• Be passionate about providing brilliant customer service
• Care about the wider team, turning your hand to support wherever needed
• Gain people, marketing and operational skills whilst getting paid for it!
• Be encouraged to progress in your role whilst achieving a long-term career (if that's what you're after)

What comes next is up to you:

Whether you'd like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all. We'll also support you through our internal career pathway (DNA) with the goal of becoming a supervisor.

Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.

Pay and Hours

Up to £12.71 4hrs per week Reliable hours contract and flexible/part-time hours Progression opportunities Privilege card discount Marston's Rewards Reliable hours contract and flexible/part-time hours Progression opportunities Privilege card discount,

What you get from us:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Marston's Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
• Health Screening Discounts
• Long Service Awards
• Gym Discounts
• 24-hour GP helpline
• Mortgage Advice and support
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support, The benefits

Wellbeing

As a responsible employer, we offer professional wellbeing support to our pub and pub support centre teams including support from the Licenced Trade Charity.

Accommodation

The majority of our pub General Manager roles include optional on-site accommodation.

Award Winning

Named as one of the UK's Top 100 employers and #1 in the pub sector for 2025, in the Financial Times UK's Best Employers list.

Bonus

Our pub management, operations and sales roles offer performance related bonus schemes. For our support centre teams, we offer a discretionary company bonus scheme.

Competitive Salaries

Opportunity to earn a great wage whilst having fun at work.

Long Service

We reward loyalty with awards for key anniversary milestones.

Food and Drink

Our privilege card gives our people 30% discount off food and drink in our pubs. As well as access to our £4.50 refuel at work meal deal whilst on shift.

Pension Scheme

All our salaried roles offer membership to a company contributory pension scheme. Hourly paid roles offer auto enrolment schemes.

Private Healthcare

Some of our roles offer access to a private healthcare scheme.

High Street Discount

An exciting range of high street, online discounts and cash back offers are available for all.

Employee Discount

All of our employees receive a 30% discount on Marston's food and hotel stays.

Training and Development

We're passionate about growing our own talent through an extensive apprenticeship offer, dedicated L&D teams, and award winning e-learning platforms.