Supervisor

TN United Kingdom; Basingstoke; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading pub company is seeking a Supervisor in Basingstoke to lead a team, ensuring exceptional service and smooth operations. In this fun, fast-paced environment, you'll thrive while supporting your teammates and delivering memorable experiences for our guests. Strong leadership and customer service skills are essential, and career development opportunities abound.

Benefits

30% off at all our pubs, restaurants, and hotels

Reliable hours contract

Meal deal option for £4.50

Flexible and part time hours

High street, online discounts and cashback offers

Apprenticeship programmes

Access to financial, mental, and emotional well-being support

Qualifications

• Previous experience in a similar Supervisor or Team Leader role.
• Ability to think on the spot and use initiative.
• Role model for customer service.

Responsibilities

• Lead and motivate the pub team to deliver excellent customer service.
• Manage pub operations when the management team is away.
• Ensure efficient and profitable business operations.

Skills

Leadership

Customer Service

Initiative

Job description

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We’re on the lookout for a Supervisor to join our team!

Right at the heart of the pub – creating moments of joy.You’ll be there supporting the team to deliver the everyday moments and those stand-out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!

As Supervisor you’ll:Have a natural talent for leading and motivating others, you’ll share moments of joy with our team and guests. You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more.

• Have previous experience in a similar Supervisor or Team Leader role
• Work with wider pub management team to ensure the business runs efficiently and profitably
• Opening and closing, stocking, and cashing up
• Be a role model for customer service
• Ability to think on the spot and use your initiative
• Accountablefor the smooth running of shifts and for managing all aspects of the pub when the wider management team is away

What comes next is up to you:If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!

What you get from us:You’ll be joining a pub company that’s been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.