Sunday Shop Supervisor - Poole

Age UK; Poole; On-site; GBP 3,000 - 3,600; Part time

Benefits offered by this job

Annual leave

Wellbeing days

Pension scheme

Life assurance

Health cashback

Cycle to Work

Home & Tech purchase

Blue Light Card

Awards

Job summary

Age UK is recruiting a Sunday Shop Supervisor for our Poole shop. This role will oversee Sunday operations, manage stock, display goods, maintain shop appearance, and promote Gift Aid to customers.

The successful candidate will work 6 hours every Sunday and be part of a busy team focused on delivering excellent service. The position requires flexibility for occasional additional days and events, with a competitive benefits package available.

Qualifications

• Excellent customer service skills required.
• Literacy and numeracy skills required.
• Experience of cash handling required.
• Ability to work efficiently as part of a busy team.
• Ability to lone work when needed.
• Ability to fulfil stock-handling requirements up to 10kg with reasonable adjustments.
• Commitment to equality, diversity and inclusion.

Responsibilities

• Provide a quality retail service on Sundays.
• Manage stock and display goods.
• Maintain the appearance of the shop and promote Gift Aid to customers.
• Maximise sales and contribute to a smooth shop operation.
• Work 6 hours every Sunday across the opening hours.

Skills

Customer service

Literacy & numeracy

Cash handling

Teamwork

Lone working

Stock handling

Equality & inclusion

Job description

Age UK has a fantastic opportunity! We are recruiting for a Sunday Shop Supervisor in our Poole shop.

Our shops raise vital funds that enable the charity to support older people across the UK.

We are looking for a Sunday Shop Supervisor to provide a quality retail service, taking responsibility for running our busy shop on Sundays. This varied role will include, managing stock, displaying goods, maintaining the appearance of the shop, maximising sales and promoting Gift Aid to our valued customers.

Please note this opportunity will require the successful candidate to work 6 hours every Sunday.

To ensure the smooth running of our shops, we will be conducting interviews throughout the advertising process.

Must haves:

• Excellent customer service skills (A, I)
• Literacy and numeracy skills (A, I)
• Experience of cash handling (A, I)
• Ability to work efficiently as part of a busy team (A, I)
• Ability to lone work when needed (I)
• Ability to fulfil the stock-handling requirements of the role, including moving items weighing up to 10kg, with reasonable adjustments where needed (I)
• Commitment to promoting equality, diversity and inclusion, and treating colleagues and customers with dignity, fairness and respect (I)

Any other details

On occasion there may be a requirement for a flexible approach, working additional days to cover holidays and sickness or to participate in trading outside of normal shop hours e.g. shop events.

Please note many Age UK shops are split-level; please get in touch if you want to discuss accessibility in the shop you are applying to.

What we offer in return:

• Competitive salary, 25 days annual leave (pro rata for our part-time colleagues)+ bank holidays + annual leave purchase scheme
• Wellbeing days– 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to£1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards– recognition awards from£100-250.

Additional information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Use of AI

We recognise that candidates may use AI tools when preparing their application. This is acceptable, but submissions must be personalised, accurate, relevant and reflect your own experience, skills and interest in joining Age UK. Failure to do so may result in your application being rejected.

Equal opportunities & Disability Confident Scheme

Age UK is an equal opportunities and Disability Confident employer and welcomes applications from all suitably qualified and eligible candidates. We reserve the right to limit the overall number of interviews offered and therefore it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

All equalities monitoring information is anonymised and not shared with the hiring panel. Disabled job seekers can access reasonable adjustments at any stage of the recruitment process by contacting the Recruitment Team. Disability disclosures will be kept confidential, shared only where necessary, and will not be considered as part of the hiring decision.

We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Is this the job for you? We know that men, of all backgrounds, and menandwomen from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.