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Age UK; Brighton; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Pension

Life insurance

Health cashback

Employee assistance program

Home & Tech purchase scheme

Job summary

Age UK Brighton is recruiting a Shop Supervisor to lead a friendly team in a busy high street charity shop. You will deliver excellent retail service, maximise sales and profits, and deputise for the Shop Manager in their absence.

The successful candidate will support with sales, stock rotation, organising displays, store tidying, and ensuring Age UK is represented professionally while reflecting our core values. A flexible approach is required to cover weekends and additional days when needed.

Qualifications

• Experience in working in a customer facing role.
• Experience of cash handling.
• Ability to lift and carry bags of stock up to 10kg.
• The ability to work as part of an effective team.
• Be able to lone work when needed.
• Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities.
• A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events

Responsibilities

• Deliver excellent retail service and ensure a great customer experience.
• Maximise shop sales and profits and support day-to-day shop operations.
• Deputise for Shop Manager in their absence.
• Assist with sales, stock rotation, displays, and store tidying.
• Handle/lift bags of stock up to 10kg.
• Represent Age UK professionally and reflect core values.

Skills

Customer service

Cash handling

Teamwork

Flexible schedule

Stock rotation

Job description

Shop Supervisor to join their fantastic team in

Brighton!

Age UK's shops are the face of the charity. On high streets up and down the country our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most.

If you want to help us to help others, this might be the job for you!

We are recruiting for a

Shop Supervisor to join our wonderful team and deliver an excellent retail service, ensuring that every customer has a great shopping experience. As a valued member of the Age UK team, you will contribute towards maximising shop sales and profits as well as the successful day to day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence.

The successful candidate will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values.

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

Please note this opportunity will require the successful candidate to work

21 hours across a 7-day working week, including Saturdays and Sundays on a rota basis.

You will have:

• Experience in working in a customer facing role
• Experience of cash handling
• Ability to lift and carry bags of stock up to 10kg's
• The ability to work as part of an effective team.
• Be able to lone work when needed
• Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities
• A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events

What we offer in return:

Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme

- 2 paid days per year (pro rata for our part-time colleagues)

Excellent pension scheme, life assurance, Bupa health cashback plan and EAP

Home & Tech - apply to buy any Home & Tech items from '

Currys

' & 'IKEA', up to

£1000, and spread the cost over 12 months, interest free.

You Did It Awards

- recognition awards from

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.