Sunday Retail Lead & Keyholder, Charity Shop

Cancer Research UK (CRUK); Leeds; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Retirement plan

Flexible leave

Discounts on products

Gym membership

Wellbeing support

Job summary

Cancer Research UK in Leeds is seeking a Retail store assistant to manage the shop on Sundays, including keyholder responsibilities and helping a dedicated team of volunteers raise funds. You will drive sales and ensure excellent donor and customer engagement.

Prospective candidates should have strong customer service skills, enjoy a lively retail environment, and be flexible to rota patterns. DBS checks apply, with a supportive benefits package and opportunities for development.

Qualifications

• A working knowledge of what makes great customer service.
• Experience of working in a lively and vibrant environment.
• Adaptability in changing situations, including working effectively independently and as part of a team.
• Commercial awareness.
• The ability to create relationships and communicate well.
• Flexibility, retail teams cover store needs on a rota.

Responsibilities

• Overseeing the running of the shop on a Sunday, including keyholder responsibility (training provided) and supporting a volunteers team.
• Assisting the wider shop team in achieving sales and fundraising targets.
• Reviewing and processing donated goods and new stock.
• Generating ideas to help create new income with guidance from the Shop Manager.
• Using customer service skills to ensure customers feel welcome and appreciated.
• Maintaining shop standards regarding safeguarding, compliance and health and safety.
• Carrying out manual handling and physical activities as part of daily duties.

Skills

Customer service

Teamwork

Adaptability

Commercial awareness

Communication

Flexibility

Job description

Cancer Research UK in Leeds is seeking a Retail store assistant to manage the shop on Sundays, including keyholder responsibilities and helping a dedicated team of volunteers raise funds. You will drive sales and ensure excellent donor and customer engagement.

Prospective candidates should have strong customer service skills, enjoy a lively retail environment, and be flexible to rota patterns. DBS checks apply, with a supportive benefits package and opportunities for development.