Retail Sunday Assistant (Ferndown)

Cancer Research UK (CRUK); Ferndown; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Substantial retirement plan

Generous leave allowance

Discounts on travel and technology

Gym membership

Wellbeing support from Retail Trust

Job summary

Cancer Research UK is seeking a Retail Store Assistant (with keyholder responsibility) to manage the Ferndown shop on Sundays. You will lead a team of volunteers, drive fundraising and sales, and ensure smooth stock processing and donor intake.

The role offers a supportive benefits package and opportunities to develop retail skills within a charity-focused team dedicated to beating cancer. DBS checks may apply, with inclusion and accessibility encouraged.

Qualifications

• Working knowledge of great customer service.
• Experience in a lively environment.
• Adaptability in changing situations; ability to work independently and in a team.
• Commercial awareness.
• Ability to build relationships and communicate well.
• Flexibility to cover a rota-based schedule.

Responsibilities

• Oversee running the shop on Sundays, including keyholder responsibilities (training provided).
• Support a diverse team of volunteers to achieve targets.
• Review and process donated goods and new stock.
• Generate ideas to create new income with guidance from the Shop Manager.
• Use customer service skills to ensure customers feel welcome and valued.
• Maintain shop standards for safeguarding, compliance, and health and safety.
• Handle manual handling and physical tasks as part of daily duties.

Skills

Customer service

Teamwork

Adaptability

Flexibility

Commercial awareness

Communication skills

Job description

Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose.

Retail store assistant (with keyholder responsibility)

£12.71 per hour + benefits

Reports to: Shop manager

Department: Trading

Contract: Permanent

Hours: 6 – Sundays only

Location: Ferndown shop

External Closing date: 25 October 2026 23:55

Internal: In line with organisational policy this role will remain open for internal applications until: 25 October 2026 23:55

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.

We’re looking for a motivated retail assistant to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK and taking responsibility for the shop on a Sunday.

You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Overseeing the running of the shop on a Sunday. This includes taking keyholder responsibility (training provided) and supporting a talented and diverse team of volunteers.

• Assisting the wider shop team in achieving sales and fundraising targets.

• Reviewing and processing donated goods and new stock.

• Coming up with creative ideas to help generate new income, with guidance from the Shop Manager.

• Using your customer service skills to make sure our customers and supporters feel welcome and appreciated.

• Maintaining shop standards regarding safeguarding, compliance and health and safety.

• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

What are you looking for?

• A working knowledge of what makes great customer service.

• Experience of working in a lively and vibrant environment.

• Adaptability in changing situations, including being able to work effectively independently and as part of a team.

• Commercial awareness.

• The ability to create relationships and communicate well.

• Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.

[Download the Candidate Pack]

What will I gain?

We make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

Our retail teams also have access to confidential wellbeing support from the Retail Trust.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.

We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact [e-mail] or 0 20 3469 8400 as soon as possible.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.