Subtitling & Accessibility Production Lead

XR Extreme Reach; Greater London; On-site; GBP 32,000 - 40,000; Full time

Job summary

XR Extreme Reach, through XR Global (UK) Limited, seeks a Production Services Specialist to create English hard-of-hearing subtitles for broadcast, online and cinema. The role covers organising audio description, BSL and foreign-language projects, coordinating freelancers, and ensuring quality across all outputs.

You will liaise with clients, manage schedules, and support projects from quotation to delivery in a fast-paced, collaborative environment.

Qualifications

• Proven experience in production services, operations, or a similar role within a media, accessibility, creative, or technical environment.
• Advanced training and hands‑on experience with professional subtitling software.
• A consistently high level of attention to detail, ensuring accuracy across all production outputs.
• Strong organisational and coordination skills to manage multiple projects and deadlines simultaneously.
• Excellent communication skills, both written and verbal to work effectively with internal and external partners.
• Commitment, dedication, and a proactive approach to workload management.
• Technical competency with various file formats and the ability to navigate technical documentation.
• Flexibility to work within weekly shift patterns.

Responsibilities

• Creating English hard-of-hearing subtitles for broadcast, online and cinema
• Organising the creation and delivery of audio description, BSL and foreign-language projects, from the quotation stage to the client deliverables, while maintaining strict quality standards
• Liaising with clients, adapting to short-notice schedule changes, handling media assets, and sourcing and managing freelance linguists
• Providing direct support throughout the project cycle
• Communicating project status
• Handling technical issues and linguistic queries
• Assigning, scheduling and supervising accessibility projects
• Sourcing and recruiting linguists
• Analysing media technical specification and content
• Applying quality control to ensure the creation of the highest quality work
• Liaising with specialist personnel in other XR departments
• Finding solutions to technical and linguistic issues
• Staying up to date with technology developments
• Ensuring all projects are invoiced accurately

Skills

Subtitling software

Project coordination

Client liaison

Attention to detail

Tools

Subtitle software

Job description

XR Extreme Reach, through XR Global (UK) Limited, seeks a Production Services Specialist to create English hard-of-hearing subtitles for broadcast, online and cinema. The role covers organising audio description, BSL and foreign-language projects, coordinating freelancers, and ensuring quality across all outputs.

You will liaise with clients, manage schedules, and support projects from quotation to delivery in a fast-paced, collaborative environment.