Subsidence Building Technician

Adjusting Appointments Limited; United Kingdom; On-site; GBP 25,000 - 30,000; Full time

Job summary

A growing Claims Technician role is available with a leading company in the subsidence insurance sector. The position involves providing technical building claims solutions and support while managing subsidence claims through effective communication and problem-solving. Applicants should have relevant experience or be a graduate building surveyor and demonstrate strong organizational skills. An attractive package with a company bonus scheme and 25 days of holiday is offered.

Benefits

25 days holiday

Company bonus scheme

Training and career advancement

Qualifications

• 5+ years of experience in subsidence/buildings insurance claims or relevant trade experience required.
• Demonstrate excellent written and verbal communication skills.
• Positive attitude and ability to work in a fast-paced environment.

Responsibilities

• Drive subsidence claims towards settlement as part of a remote team.
• Communicate with customers, contractors, and insurer clients via various channels.
• Manage repair schedules and control costs while negotiating cash settlements.

Skills

Communication

Negotiation

Problem-Solving

Organization

Customer Service

Education

Graduate Building Surveyor

Job description

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Subsidence Building Technician, South West England

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Client:

Adjusting Appointments Limited

Location:

South West England, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

4317a623caa8

Job Views:

4

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Job Profile

Due growth an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building claims Solutions and provide Technical Support to a team of Surveyors and a Claims Management Team.

Main duties and responsibilities will be to work as part of a remote working desk-based team to drive subsidence claims towards settlement and will include:

• Communicating with customers, contractors and insurer clients over the telephone, email and in writing
• Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage
• Updating and creating building repair scopes using in-house schedule of rates
• Negotiating cash settlements for repairs with policyholders
• Managing panel contractors, controlling repair schedules and costs
• Settling claims under delegated authority
• Previous subsidence/buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor
• Demonstrate great communication and organisation skills
• Ability to demonstrate a high standard of customer service
• Computer literate, with excellent verbal and written communication skills
• Ability to thrive in a fast-paced target driven environment
• Positive attitude and be a flexible, self-motivated team player
• Attention to detail and ability to assess and resolve problems and find solutions

Salary & Benefits:

• up to £30k per annum
• 25 days holiday plus an excellent benefits package
• Company bonus scheme, training and career advancement.