Subsidence Building Technician

TN United Kingdom; Cambridge; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in the insurance sector is seeking an experienced Subsidence Building Technician to join their growing team in Cambridge. The role involves providing technical building claims solutions, managing claims, and ensuring high standards of customer service. Candidates should have extensive experience in subsidence claims or be a graduate building surveyor. The position offers a competitive salary, excellent benefits, and opportunities for career advancement.

Benefits

25 days holiday

Company bonus scheme

Training and career advancement opportunities

Qualifications

• 5+ years of experience in subsidence/buildings insurance claims.
• Proficiency in computer use.
• Ability to thrive in a fast-paced, target-driven environment.

Responsibilities

• Communicate with customers, contractors, and insurer clients.
• Manage third-party companies for vegetation removal and drain repairs.
• Negotiate cash settlements for repairs.

Skills

Communication

Organizational Skills

Customer Service

Problem Solving

Attention to Detail

Teamwork

Self-Motivation

Education

Graduate Building Surveyor

Job description

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Subsidence Building Technician, Cambridge

Client:

Adjusting Appointments Limited

Location:

Cambridge, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

ffbb0d90871a

Job Views:

2

Posted:

21.05.2025

Expiry Date:

05.07.2025

Job Description:

Job Profile

Due to growth, an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building Claims Solutions and support to a team of Surveyors and a Claims Management Team.

Main duties include:

1. Communicating with customers, contractors, and insurer clients via telephone, email, and written correspondence.
2. Managing third-party companies to achieve vegetation removal and drain repairs to mitigate subsidence damage.
3. Updating and creating building repair scopes using in-house schedules of rates.
4. Negotiating cash settlements for repairs with policyholders.
5. Managing panel contractors, controlling repair schedules and costs.
6. Settling claims under delegated authority.
7. Relevant experience: previous subsidence/buildings insurance claims, extensive trade experience (5+ years), or graduate building surveyor.
8. Demonstrating excellent communication and organizational skills.
9. Providing high-standard customer service.
10. Proficiency in computer use, with excellent verbal and written communication skills.
11. Ability to thrive in a fast-paced, target-driven environment.
12. Positive attitude, flexibility, self-motivation, and teamwork skills.
13. Attention to detail, problem-solving, and solution-oriented mindset.

Salary & Benefits:

• Up to £30,000 per annum
• 25 days holiday plus an excellent benefits package
• Company bonus scheme, training, and career advancement opportunities.