Subsidence Building Technician

TN United Kingdom; Greater London; Remote; GBP 25,000 - 30,000; Full time

Job summary

A forward-thinking company is seeking an experienced Subsidence Building Technician to join their dynamic team. This role involves providing technical support for subsidence claims, managing communication with clients and contractors, and ensuring timely settlements. With a focus on customer service and problem-solving, you'll thrive in a fast-paced environment while enjoying a competitive salary and a generous benefits package, including 25 days of holiday and opportunities for career advancement. If you have a positive attitude and a passion for building solutions, this is the perfect opportunity for you.

Benefits

25 days holiday

Company bonus scheme

Training and career advancement

Qualifications

• 5+ years of subsidence/buildings insurance claims experience.
• Demonstrate great communication and organization skills.

Responsibilities

• Communicating with customers and managing third-party companies.
• Settling claims under delegated authority and negotiating cash settlements.

Skills

Communication Skills

Organizational Skills

Customer Service

Problem-Solving

Attention to Detail

Education

Graduate Building Surveyor

5+ years extensive trade experience

Tools

In-house Schedule of Rates

Job description

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Subsidence Building Technician, Buckinghamshire

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Client:

Adjusting Appointments Limited

Location:

Buckinghamshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

0abbecb0efd3

Job Views:

14

Posted:

02.05.2025

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Job Description:

Job Profile

Due growth an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building claims Solutions and provide Technical Support to a team of Surveyors and a Claims Management Team.

Main duties and responsibilities will be to work as part of a remote working desk-based team to drive subsidence claims towards settlement and will include:

• Communicating with customers, contractors and insurer clients over the telephone, email and in writing
• Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage
• Updating and creating building repair scopes using in-house schedule of rates
• Negotiating cash settlements for repairs with policyholders
• Managing panel contractors, controlling repair schedules and costs
• Settling claims under delegated authority
• Previous subsidence/buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor
• Demonstrate great communication and organisation skills
• Ability to demonstrate a high standard of customer service
• Computer literate, with excellent verbal and written communication skills
• Ability to thrive in a fast-paced target driven environment
• Positive attitude and be a flexible, self-motivated team player
• Attention to detail and ability to assess and resolve problems and find solutions

Salary & Benefits:

• up to £30k per annum
• 25 days holiday plus an excellent benefits package
• Company bonus scheme, training and career advancement.