Subsidence Adjuster

Grace Fredericks Recruitment; United Kingdom; On-site; GBP 52,000 - 68,000; Full time

Benefits offered by this job

Qualification support

Flexible diary management

Autonomy and progression

Job summary

Grace Fredericks Recruitment is representing a well-established UK loss adjusting business in the South East. We are seeking an experienced Subsidence Adjuster to manage a varied caseload, from straightforward claims to technically complex losses requiring detailed investigation and specialist input.

You will take ownership of claims from instruction through to settlement, including site visits, assessing structural damage, and coordinating with engineers and contractors to determine remedial

Qualifications

• Experience in subsidence claims handling.
• Strong written and verbal communication.
• Ability to manage a caseload independently and to settlement.

Responsibilities

• Manage a portfolio of subsidence claims from initial instruction to settlement.
• Carry out site inspections to assess damage and determine strategy.
• Review reports from engineers and specialists and coordinate witnesses.

Skills

Subsidence claims

Site inspections

Claim management

Technical reporting

Education

Chartered Institute qualification (CII/CILA)

Job description

Subsidence Loss Adjuster

Location: South East England(covering an allocated geographical area, with the patch tailored around your location and experience)

Overview:

We are working with a well established UK loss adjusting business looking to strengthen its Subsidence team across the South East. This is an excellent opportunity for an experienced Subsidence Adjuster to manage a varied caseload, covering everything from straightforward claims to technically complex losses requiring detailed investigation and specialist input.

You will take ownership of claims from initial instruction through to resolution, carrying out site visits, assessing structural damage and working with engineers and contractors to determine appropriate remedial solutions. The role offers a high degree of autonomy, with a geographical area tailored to your location and experience to help minimise travel. There is also scope to develop your technical expertise, gain exposure to higher value claims and progress your career within the wider Property operation.

Role Responsibilities:

• Managing a portfolio of subsidence claims from initial instruction through to settlement.
• Carrying out site inspections to assess the nature and extent of damage and establish the appropriate claims strategy.
• Investigating the cause and circumstances of subsidence and considering alternative causes where appropriate.
• Reviewing policy wordings, schedules, endorsements and exclusions to establish indemnity and policy liability.
• Assessing structural damage and considering the potential impact on buildings, contents and associated losses.
• Reviewing reports from engineers, structural specialists, surveyors and other appointed experts.
• Appointing and managing engineers, contractors, surveyors and other specialists throughout the claim.
• Agreeing appropriate scopes of work and reviewing repair estimates and proposed remedial solutions.
• Monitoring investigations, movement monitoring and remedial works where required.
• Producing detailed reports for insurer and delegated authority clients, including recommendations on liability, quantum, reserves and claims strategy.
• Setting and reviewing reserves throughout the lifecycle of the claim.
• Liaising with policyholders, brokers, insurers, contractors and technical specialists throughout the claim.
• Identifying potential recovery, contribution, subrogation and fraud concerns.
• Negotiating quantum and settlement within delegated authority.
• Managing claims proactively and ensuring they progress within agreed service levels and timescales.

Experience:

• Previous loss adjusting experience, with a strong background in subsidence claims.
• Experience handling domestic property claims, with commercial property experience advantageous.
• Good understanding of subsidence, property damage, policy wordings, indemnity, liability and quantum.
• Experience interpreting technical reports and working with engineers, surveyors and other specialists.
• Comfortable managing a caseload independently and taking ownership from instruction through to settlement.
• Confident attending site and dealing directly with policyholders, insurers, contractors and appointed experts.
• Strong communication and report writing skills, with the ability to explain technical matters clearly to different audiences.
• Higher value or technically complex subsidence experience would be particularly relevant for more senior appointments.
• Chartered Insurance Institute and/or Chartered Institute of Loss Adjusters qualifications are advantageous, with further qualification support available.
• Full UK driving licence and willingness to travel within the allocated geographical area.

Career Development & Package:

This role offers experienced Subsidence Adjusters the opportunity to further develop their technical expertise while managing a specialist caseload with a high level of autonomy. You will have the opportunity to take ownership of increasingly complex claims, build your knowledge across different types of subsidence losses and work closely with engineers, contractors and other technical specialists.

There are clear opportunities to progress into Senior Loss Adjusting and develop further into specialist areas such as Major and Complex Loss, Commercial Property and High Net Worth. For those who want to remain technically focused, there is also scope to increase your involvement in higher value and more complex losses as your experience develops, alongside opportunities to move into technical specialist or management positions.

Alongside a competitive remuneration package, the business also supports ongoing professional development, with qualification support available for those looking to progress their CII or CILA qualifications. The role also offers flexibility around how you manage your diary, site visits and caseload, with the geographical patch tailored around your location and experience. This helps to keep travel practical while allowing you to manage your workload effectively and maintain a good work life balance.