Subject Matter Expert (AGV)

Royal Mail Group; Crick; On-site; GBP 47,000 - 61,000; Full time

Benefits offered by this job

Family friendly support

Sick pay

Benefits Account

Wellbeing program

Job summary

Royal Mail Group is seeking an AGV Subject Matter Expert to join the Midlands Super Hub in Crick, leading automation initiatives, fault finding, and fleet optimisation. This hands-on role requires deep AGV knowledge and guidance across the site to drive project delivery and process improvements.

You will mentor engineers, liaise with suppliers, and ensure safety standards are adhered to while delivering innovative, compliant solutions for a high‑throughput distribution environment.

Qualifications

• HNC/HND (Level 4/5) in electrical and mechanical essential

Responsibilities

• Act as the go-to expert for automation systems, providing technical leadership on complex engineering challenges
• Lead on small modifications to the AGV fleet to include system upgrades and design reviews
• Provide technical leadership and support to teams in solving complex engineering challenges
• Mentor and train engineers, technicians, on best practices and safe work practices
• Drive continuous improvement through process optimisation and fault finding
• Ensure compliance with industry regulations and safety standards
• Collaborate with suppliers, contractors and consultants to resolve issues with safety integrated

Job description

Job reference 341358
Subject Matter Expert (AGV)
£47,322 basic salary, plus a £9,000 annual shift allowance (current rate), up to 10% annual bonus, 25 days' annual leave plus bank holidays, and a company pension scheme with highly competitive contribution rates.
Fixed Term, Full time, 41 hours per weem
Midlands Super Hub, Dirft Drive, Crick, NN6 7GZ

As Royal Mail Engineering continues to evolve and expand, we are looking for an AGV Subject Matter Expert to join our team at our Midlands Super hub and play a key role in shaping the future of automation. In this hands‑on role, the AGV subject matter expert provides expert guidance and support across the site and drives automation projects, process optimisation, fault finding, and innovation.

The Role

• Act as the go‑to expert for automation systems, providing technical leadership on complex engineering challenges (e.g., mechanical, electrical, automation, process, or reliability)
• Lead on small modifications to the AGV fleet to include system upgrades, and design reviews, ensuring all safety requirements and regulations are met or exceeded
• Provide technical leadership and support to teams in solving complex engineering challenges
• Mentor and train engineers, technicians, on best practices, systems knowledge, and safe work practices
• Drive continuous improvement through process optimisation, fault finding, root cause analysis, and implementation of corrective actions
• Ensure compliance with industry regulations, safety standards (e.g., OSHA, NFPA, IEC), and internal quality and safety management systems
• Support safety audits, risk assessments, inspections, and regulatory reviews from a technical and compliance standpoint
• Collaborate with suppliers, contractors, and consultants to resolve technical issues and deliver solutions with safety compliance integrated throughout

Attendance:

Panama shift working, 2 weeks of days (07:00 - 19:00) and 2 weeks of nights (19:00 - 07:00)
Week 1: Monday, Tuesday and Friday to Sunday
Week 2: Wednesday & Thursday

About you:

You need to demonstrate the following skills and experience on your application:

• HNC/HND (Level 4/5) in electrical and mechanical (essential), degree (Level 6) in a engineering discipline (desirable)
• An engineering technical leader with knowledge of systems, design principles and industry standards
• Experience of leading and training teams of engineers
• Experienced with Automated Guided Vehicles (AGVs) to include integration, diagnostics, performance optimisation (essential)
• A good understanding of fleet management systems for AGV coordination, path control, and load management
• The ability to solve complex engineering problems and deliver innovative, safe solutions.
• Experienced with PLC systems including Siemens S7, SIMATIC, SIMOVE, and CODESYS
• Familiarity with industry‑specific software, tools, and design platforms (e.g., AutoCAD, SolidWorks, MATLAB, SCADA, CMMS) and knowledge of relevant codes and standards (e.g., ASME, IEEE, ISA, NFPA, API, ISO)
• Strong focus on safety culture and risk management with experience of applying safety standards and regulations
• Continuous improvement activity, experienced in root cause analysis, data interpretation, and automation system optimisation
• Working knowledge of SCADA systems, certified or willing to gainPUWER Assessor and IOSH Managing Safety qualifications

Closing Date:

Thursday 15th September. This advert may close early if the appropriate number of applications has been reached.

Extra Benefits

Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
Supportive and generous company sick pay
Benefits Account - You will have access to your personal benefits account on our My Bundle+' platform. There are more than 800 retail offers to help you save on things like groceries, days out, holidays and your household bills as well as employer provided and voluntary benefits to suit your lifestyle.
Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.

Trust is the foundation of Royal Mail . We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we'll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

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