Style Advisor - St Pancras

The Foschini Group / TFG London; Greater London; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Free clothing allowance

Generous colleague discount up to 70%

Financial and Wellbeing assistance

Enhanced Maternity package

Virtual GP service - unlimited access

Diversity and inclusion initiative

Job summary

Whistles in London is seeking a proactive Style Advisor to greet customers, offer personalized fashion advice and build outfits for every occasion.

You will stay up to date with the latest styles, answer questions with ease, and contribute to a smooth, welcoming shopping experience while supporting stock control and store routines.

Qualifications

• Experience delivering excellent customer service.
• Strong communication and interpersonal skills.
• Able to balance priorities in a fast-paced retail environment.

Responsibilities

• Greet customers with confidence and offer tailored advice.
• Develop deep product knowledge and answer questions confidently.
• Handle transactions accurately and assist with stock control.
• Support day-to-day store operations to ensure smooth running.

Skills

Customer service

Communication skills

Reliable

Team player

Job description

Every exceptional customer moment starts with ourpeople

Our Style Advisors are at the heart of a great shopping experience. You’ll bring personality, pride and a passion for fashion, acting as a brand ambassador on the shop floor. You’ll stay up to date with the latest styles, help customers build outfits for every occasion and play a key role in enhancing the overall store performance.

What you'll do:

• Greet customers with confidence, offering tailored advice and creating memorable shopping experiences.
• Develop deep product knowledge, answering customer questions with ease.
• Handle transactions accurately with careful attention to detail and assist with stock control processes.
• Assist in all tasks required to ensure the smooth day-to-day running of the store.

Who you'll be:

• Reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store.
• Engaging with excellent communication skills and flourish in a customer-facing environment.
• Focused on adding value and providing the best possible experience to our customers, taking pride in all that you do.

What's in it for you?

It’s not all about what you can do for us. We'll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:

• Free clothing allowance
• Generous colleague discount up to 70%
• Financial and Wellbeing assistance
• Enhanced Maternity package
• Virtual GP service - unlimited access 24/7

About Us

DISTINCT, DIRECTIONAL AND CONSIDERED DESIGN

Whistles is a London-based style destination known for timeless design, curating must-have pieces and wardrobe signatures that elevate the everyday.

Capturing the spirit of modern dressing distinctively, we curate contemporary collections that seek to empower us with a strong sense of independence and individuality.

TFG London Inclusion and Diversity statement of commitment:

At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.