Study Support Service Officer

Leeds Teaching Hospitals; Leeds; On-site; GBP 42,000 - 52,000; Full time

Job summary

The Leeds Teaching Hospitals NHS Trust is seeking a Study Support Service Officer to coordinate studies delivery across the Research Delivery Network. You will support cost attribution, engage with partners, and maintain data requirements to enable efficient study setup.

You will lead on data visualisation, use recruitment platforms, and provide training while ensuring governance and compliance with information security and clinical research standards.

Qualifications

• Experience coordinating research services and events.
• Ability to interpret operational data.
• Proactive in process improvement.

Responsibilities

• Coordinate study delivery across the Research Delivery Network.
• Support costing and attribution of studies.
• Engage with regional partners and communities.
• Provide training on processes and SOPs.
• Ensure governance and information security compliance.

Skills

Stakeholder management

Data analysis

Project coordination

Communication

Data visualization

Tools

Tableau

Power BI

Recruitment platforms

Job description

The Study Support Service serves as the cornerstone of the Research Delivery Network (RDN), facilitating the effective delivery of studies throughout the system while enhancing strategic capacity and capability. The Study Support Service Officer is responsible for supporting the delivery of these services following relevant Standard Operating Procedures (SOPs). This will involve engaging with multiple partners across the region by supporting the coordination of communities and events. Additionally, they maintain systems for costing and attribution of studies ensuring adept support for regional organisations with their data requirements.

Main duties of the job

The Officer's efforts are instrumental in underpinning the success of the Study Support Service, providing essential support and enabling the smooth operation of services. Through their coordination and expertise, they contribute significantly to the overarching goals of the Research Delivery Network.

About us

The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time.Our vision is to provide the highest quality specialist and integrated care.We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page.Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.

Job responsibilities

For questions about this job, contact:

Position: SSS Manager

Please Note: All salaries listed reflect the pay for full time roles. Any part time roles will be pro rata.

Why you should join our Team

The National Institute for Health Research (NIHR) has 12 Regional Research Delivery Networks across the U.K. These work with the national Coordinating Centre (RDNCC) and the Department of Health and Social Care to provide a joint RDN leadership function via the RDN Board, so that the NIHR RDN operates as a single, transparent organisation with a shared vision and purpose. Leeds Teaching Hospitals NHS Trust is Host Organisation for the Yorkshire RRDN region.

The RDN supports the effective and efficient initiation and delivery of funded research across the health and care system in England for the benefit of patients, the health and care system and the economy.

The RDN supports:

• Clinical trials and other well-designed health and social care research studies (including studies that are delivered outside of an NHS setting);
• Public health studies that require the recruitment of individuals within an NHS setting (that is, acute, ambulance, mental health, community or primary care) or an episode of care which involves contact with the NHS.

The RRDNs have three key roles:

• Providing support to research sites to enable the effective and efficient initiation and delivery of funded research across the health and care system in England.
• Enabling the strategic development of new and more effective research delivery capability and capacity. This includes bringing research to under-served regions and communities with major health and care needs.
• Working jointly with the Coordinating Centre in the strategic oversight of the NIHR RDN. This ensures that the Portfolio is maintained as a cohort of high-quality, fully funded, viable and deliverable studies. It will also ensure that the NIHR RDN serves the research delivery needs of investigators and R&D teams and is responsive to the changing domestic and global environment for health and care, life sciences and health research.

What you will bring to the role

This role offers an exciting opportunity to act as a key liaison across diverse stakeholders, communicating complex information and aligning strategic objectives to ensure seamless service delivery. You will lead on managing and interpreting complex operational data - utilising modern digital innovations like data visualisation dashboards and digital recruitment platforms, to drive high data integrity and evidence-based decision-making.

Operationally, you will facilitate efficient study set-up, conduct feasibility and capacity evaluations, and serve as a main NIHR Network contact for performance tracking and portfolio oversight. Beyond daily operations, the post holder will champion Life Sciences Industry research, support business development, and drive continuous service improvement through a customer‑centric approach. Additionally, you will play a vital role in delivering training, organising national communities of practice, maintaining robust systems for study cost attribution, and ensuring strict adherence to Information Governance, Good Clinical Practice, and legislative standards.

About Leeds Teaching Hospital NHS Trust

The Leeds Way is working together to support each other and deliver the best possible care to patients.

We are.

Responsible Open and Honest One Team Kind

Our Trust priorities

Our purpose: Excellent, safe and sustainable care for every patient every time

Our priorities:

People Improvement and Innovation Partnerships Outcomes

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.