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The Study Support Service Officer at Leeds Teaching Hospitals NHS Trust will support the delivery of services under the NIHR Research Delivery Network (RDN), coordinating across regional partners and ensuring data requirements are met to underpin funded research. They will work with SOPs and contribute to the successful operation of the Study Support Service.
The role involves managing and improving data systems for costing/attribution, supporting training, and driving continuous service
For questions about this job, contact:
Name: Lauren Tindall
Position: SSS Manager
Email: lauren.tindall@nihr.ac.uk
All salaries listed reflect the pay for full time roles. Any part time roles will be pro rata.
The Study Support Service serves as the cornerstone of the Research Delivery Network (RDN), facilitating the effective delivery of studies throughout the system while enhancing strategic capacity and capability. The Study Support Service Officer is responsible for supporting the delivery of these services following relevant Standard Operating Procedures (SOPs). This will involve engaging with multiple partners across the region by supporting the coordination of communities and events. Additionally, they maintain systems for costing and attribution of studies ensuring adept support for regional organisations with their data requirements.
The Officer's efforts are instrumental in underpinning the success of the Study Support Service, providing essential support and enabling the smooth operation of services. Through their coordination and expertise, they contribute significantly to the overarching goals of the Research Delivery Network.
The National Institute for Health Research (NIHR) has 12 Regional Research Delivery Networks across the U.K. These work with the national Coordinating Centre (RDNCC) and the Department of Health and Social Care to provide a joint RDN leadership function via the RDN Board, so that the NIHR RDN operates as a single, transparent organisation with a shared vision and purpose. Leeds Teaching Hospitals NHS Trust is Host Organisation for the Yorkshire RRDN region.
The RDN supports the effective and efficient initiation and delivery of funded research across the health and care system in England for the benefit of patients, the health and care system and the economy.
This role offers an exciting opportunity to act as a key liaison across diverse stakeholders, communicating complex information and aligning strategic objectives to ensure seamless service delivery. You will lead on managing and interpreting complex operational data - utilising modern digital innovations like data visualisation dashboards and digital recruitment platforms, to drive high data integrity and evidence-based decision-making.
Operationally, you will facilitate efficient study set-up, conduct feasibility and capacity evaluations, and serve as a main NIHR Network contact for performance tracking and portfolio oversight. Beyond daily operations, the post holder will champion Life Sciences Industry research, support business development, and drive continuous service improvement through a customer-centric approach.
Additionally, you will play a vital role in delivering training, organising national communities of practice, maintaining robust systems for study cost attribution, and ensuring strict adherence to Information Governance, Good Clinical Practice, and legislative standards.
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To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.