We are seeking an experienced and highly organised Practice Manager / Studio Manager to join a dynamic and award-winning architecture and design studio in London. As a key member of the team, you will oversee the smooth running of the office and provide vital support to the Directors. If you have a passion for design, strong organisational skills, and a proactive attitude, we want to hear from you!
Key Responsibilities:
- Office Management & Administration
- Oversee daily operations to ensure a smooth and efficient work environment
- Act as the first point of contact for visitors and phone calls
- Maintain office cleanliness, enforce clean desk policy, and supervise office cleaner
- Manage office supplies, equipment, and maintenance
- Director Support
- Provide essential administrative support to the Directors
- Assist with travel bookings, calendar management, and general coordination
- Work closely with the bid manager and business manager
- HR & People Management
- Handle staff appointments, onboarding, inductions, appraisals, holiday tracking, and expenses
- Coordinate staff social events and team outings
- Maintain up-to-date personnel records and support the development of HR policies
- Process supplier payments, staff expenses, and raise sales invoices
- Liaise with clients regarding purchase orders and payments
- Handle banking tasks and general bookkeeping (Xero)
- Health & Safety / Quality Management Systems (QMS)
- Act as the Health and Safety Officer for the office
- Maintain and update the Quality Management System (QMS)
- Project Coordination
- Set up project folders and server files, support project resource planning
- Assist with tender submissions and manage bid portals
- Act as the primary point of contact for new tender opportunities
- Marketing & PR
- Liaise with PR consultants to organise press releases and photography
- Support award submissions and maintain project information
- IT & Systems
- Assist with IT maintenance, software upgrades, and manage email inboxes
- Ensure continuous improvement of practice systems and procedures
- Membership & Renewals
- Manage renewals for company and staff professional memberships
- Assist Directors with project research and ad hoc tasks as required
Candidate Requirements:
- Minimum two years’ experience as a Practice Manager, Studio Manager, or PA, ideally within an architectural or design firm
- Strong administrative and office management experience
- Excellent communication and interpersonal skills
- Advanced organisational and time management capabilities
- Proficiency in MS Office Suite
- Experience with Adobe Creative Suite, Xero, and project resourcing tools
- Familiarity with bid portals and tender processes
- HR experience, including recruitment and staff support
- A proactive, can-do attitude with the ability to think on your feet
- Detail-oriented with a strong problem-solving approach
- Self-motivated and comfortable working independently
If you’re looking for a varied and rewarding role in a creative, fast-paced environment, apply now!