Senior Technology Delivery Manager

Citi; London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

A leading global bank in London is seeking a Senior Technology Delivery Manager responsible for managing complex technology initiatives and leading teams. The ideal candidate will deliver business value, work on compliance frameworks, and maintain data quality. With a focus on innovative thinking, the role requires substantial expertise in financial services and technology delivery.

Benefits

27 days annual leave plus bank holidays

Discretionary annual performance related bonus

Private Medical Care & Life Insurance

Employee Assistance Program

Pension Plan

Special discounts for employees, family, and friends

Access to learning and development resources

Qualifications

• Extensive experience in technology delivery and people management.
• Budget management and risk control management skills are essential.

Responsibilities

• Accountable for management of complex and critical technology initiatives.
• Collaborates with IT and business leaders to deliver value.
• Manages resources and financial planning.

Skills

Technology planning

Communication

Diplomacy

Innovative thinking

Data visualization tools

Education

Bachelor’s/University degree

Master’s degree preferred

Tools

Data management tools

Job description

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

What We do / The Team:

The Senior Technology Delivery Manager is accountable for management of complex/critical/large initiatives. Manage by influence a team of professionals to execute against technology strategy and business initiatives. Applies in-depth understanding of the business impact of technical contributions and applies innovative and creative product mindset. Accountable for delivery of technology programs of work to global business stakeholders. Excellent communication skills required in order to negotiate internally, often at a senior level.

Responsibilities:

• Collaborates with IT functional/departmental executives and business leaders to deliver business value.
• Resource planning and financial management
• Works on internal communications.
• Resolves complex and varied issues with substantial potential impact.
• Impacts the area through responsibility for planning, finances/budget, end results, setting policies and contribution to strategic decisions.
• Persuades and influences others through communication and diplomacy skills.
• a Product Management mindset is essential – to own the process from ideation, roadmap definition, requirements refinement, implementation and post production resilience
• Experience in Financial Services/ Banking is key with deep expertise in Know Your Customer (KYC) or Data Governance frameworks
• For Data Governance - Role will be working with compliance, data management, operations and tech teams to analyse , design and improve business processes and systems to ensure compliance with regulatory requirements and to uphold data integrity, quality and usability
• For KYC – focus is on KYC onboarding, periodic reviews and customer due diligence; collaboration with compliance teams and evolution of regulatory standards
• Innovative thinking is critical – individual must demonstrate skills to identify areas for automation and improvement
• Familiarity with data management tools and proficiency in data visualization tools is key
• Hands on experience with entire SDLC with demonstrable individual contributions at each stage

Qualifications:

• Extensive experience in technology planning with commensurate experience in technology delivery and people management.

Education:

• Bachelor’s/University degree, Master’s degree preferred

What we’ll provide you:

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)
• A discretional annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.

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Job Family Group:

Technology

Overview:

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

What We do / The Team:

The Senior Technology Delivery Manager is accountable for management of complex/critical/large initiatives. Manage by influence a team of professionals to execute against technology strategy and business initiatives. Applies in-depth understanding of the business impact of technical contributions and applies innovative and creative product mindset. Accountable for delivery of technology programs of work to global business stakeholders. Excellent communication skills required in order to negotiate internally, often at a senior level.

Responsibilities:

• Collaborates with IT functional/departmental executives and business leaders to deliver business value.
• Resource planning and financial management
• Works on internal communications.
• Resolves complex and varied issues with substantial potential impact.
• Impacts the area through responsibility for planning, finances/budget, end results, setting policies and contribution to strategic decisions.
• Persuades and influences others through communication and diplomacy skills.
• a Product Management mindset is essential – to own the process from ideation, roadmap definition, requirements refinement, implementation and post production resilience
• Experience in Financial Services/ Banking is key with deep expertise in Know Your Customer (KYC) or Data Governance frameworks
• For Data Governance - Role will be working with compliance, data management, operations and tech teams to analyse , design and improve business processes and systems to ensure compliance with regulatory requirements and to uphold data integrity, quality and usability
• For KYC – focus is on KYC onboarding, periodic reviews and customer due diligence; collaboration with compliance teams and evolution of regulatory standards
• Innovative thinking is critical – individual must demonstrate skills to identify areas for automation and improvement
• Familiarity with data management tools and proficiency in data visualization tools is key
• Hands on experience with entire SDLC with demonstrable individual contributions at each stage

Qualifications:

• Extensive experience in technology planning with commensurate experience in technology delivery and people management.
• Budget management, Risk & Control management, influencing skills

Education:

• Bachelor’s/University degree, Master’s degree preferred

What we’ll provide you:

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)
• A discretional annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Visit our Global Benefits page to learn more.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.

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Job Family Group:

Technology

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Job Family:

Technology Management

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Time Type:

Full time

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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