Studio Events Lead - Assistant Manager

WarnerMedia; Leavesden; Remote; GBP 30,000 - 38,000; Full time

Job summary

Warner Bros. Discovery is seeking an Events Assistant Manager to join the Studio Tour London events team.

You will work with the Events Manager and Show Experience colleagues to deliver consumer, corporate and conferencing events from enquiry to delivery, ensuring high standards and a seamless visitor experience. You will coordinate staff rosters, manage client enquiries, support commercial targets, and help develop products and services aligned with visitor needs.

Qualifications

• Experience in events, hospitality, or customer-focused environments.
• Experience delivering events from enquiry to delivery with clients.
• Commercial awareness with understanding of revenue, costs and pricing.
• Ability to work in busy operations, solve problems, adapt to changing priorities.
• Full-time role, 40 hours per week, with weekend and evening shifts.
• Duty Manager shifts planned monthly.

Responsibilities

• Coordinate operational colleagues, stakeholders, commercial partners and the catering provider to deliver high-quality events and a consistent experience for visitors and clients.
• Work with the Events Manager to keep event planners, rotas and schedules up to date, ensure activity is appropriately staffed, and deliver training so teams are equipped to maintain high standards.
• Coordinate across Events, Show Experience, WBD divisions and partners to position Events as an integral part of the Studio Tour offering.
• Handle event enquiries, meet prospective clients and present event opportunities at the Studio Tour, converting enquiries into sales and maximising the prospective and existing pipeline to achieve commercial targets.
• Work with the Events Manager and Visitor Experience Director to identify new opportunities and develop products and services that meet visitor and client requirements.
• Analyse data, costs and pricing to enhance the commercial performance of Events, prepare accurate reports and purchase orders, review results and develop processes while maintaining high presentation standards.

Skills

Event operations

Hospitality

Customer service

Commercial awareness

Problem solving

Teamwork

Job description

Warner Bros. Discovery is seeking an Events Assistant Manager to join the Studio Tour London events team.

You will work with the Events Manager and Show Experience colleagues to deliver consumer, corporate and conferencing events from enquiry to delivery, ensuring high standards and a seamless visitor experience. You will coordinate staff rosters, manage client enquiries, support commercial targets, and help develop products and services aligned with visitor needs.