Technical Services Manager, AVL & Show Ops

Warner Media, LLC.; Leavesden; On-site; GBP 40,000 - 55,000; Full time

Job summary

Warner Media, LLC. is looking for a Technical Services Manager at the Warner Bros. Studio Tour London. This role involves managing the Technical Services team and ensuring high performance in delivering exceptional visitor experiences.

The ideal candidate will possess strong management experience, technical expertise in AV installations, and a background in project management. You will be responsible for technical excellence, health & safety, and operational efficiency in a vibrant visitor attraction setting.

This is a full-time role requiring flexibility to accommodate shifts, including evenings and weekends.

Qualifications

• Previous Management experience leading a Technical Services team.
• Technical and maintenance expertise across AV installations.
• Project management and supplier management experience.
• Proven ability to lead multi-skilled technical teams.
• Strong working knowledge of facilities management.

Responsibilities

• Manage and develop the Technical Services team.
• Drive technical excellence and maintain show systems.
• Champion health & safety and continuous improvement.
• Oversee resource planning and rota management.
• Act as Duty Manager to manage daily operations.

Skills

Management experience

Technical expertise in AV installations

Project management skills

Problem-solving skills

Communication skills

Education

Relevant qualifications and certifications

Tools

Facilities management systems

Job description

Warner Media, LLC. is looking for a Technical Services Manager at the Warner Bros. Studio Tour London. This role involves managing the Technical Services team and ensuring high performance in delivering exceptional visitor experiences.

The ideal candidate will possess strong management experience, technical expertise in AV installations, and a background in project management. You will be responsible for technical excellence, health & safety, and operational efficiency in a vibrant visitor attraction setting.

This is a full-time role requiring flexibility to accommodate shifts, including evenings and weekends.