Student Wellbeing & Engagement Advocate

Study Group; Brighton; On-site; GBP 13,000 - 21,000; Part time

Job summary

Study Group in Brighton is recruiting a Welfare & Engagement Officer to support students face-to-face and online. The role delivers welfare services and 1:1 support, while coordinating activities to help students develop skills and confidence outside the classroom.

The post requires safeguarding knowledge, GDPR awareness, and strong administrative abilities, with duties spanning reception, welfare events, and liaison with external partners.

Qualifications

• Bachelor’s degree or equivalent demonstrated ability to work independently.
• Safeguarding training or equivalent experience.
• Experience supporting students in an educational context.
• Experience organising trips and visits with risk assessments.
• Experience creating engaging content and delivering workshops.
• Experience collaborating with external partners to enable activities.
• Experience facilitating the ‘student voice’ and feedback mechanisms.
• Experience in a regulated environment and in customer service.

Responsibilities

• Provide 1:1 welfare and pastoral support to students and refer to external services when needed.
• Coordinate health registrations with local GP practices and NHS access.
• Plan and run an annual schedule of welfare events and outreach activities.
• Manage reception and student-facing services, addressing queries via in person, email, and phone.
• Support with Mitigating Circumstances forms and meetings.
• Engage with stakeholders including parents, sponsors, and partner universities.

Skills

Welfare support

Customer service

Administrative ability

Safeguarding

GDPR compliance

Education

Bachelor’s degree or equivalent

Safeguarding training

Tools

Student information system

VLE (Virtual Learning Environment)

Job description

Study Group in Brighton is recruiting a Welfare & Engagement Officer to support students face-to-face and online. The role delivers welfare services and 1:1 support, while coordinating activities to help students develop skills and confidence outside the classroom.

The post requires safeguarding knowledge, GDPR awareness, and strong administrative abilities, with duties spanning reception, welfare events, and liaison with external partners.