Student Welfare Manager

INTO University Partnerships; Greater London; On-site; GBP 42,000 - 52,000; Full time

Job summary

INTO University Partnerships is seeking an experienced Student Welfare Manager to lead a comprehensive support service for international students in Greater London.

You’ll oversee wellbeing, safeguarding, attendance and engagement, and work with university partners to ensure students feel safe, supported and connected from arrival to progression. A proactive manager who can handle sensitive situations is essential.

Responsibilities

• Lead a dedicated Student Support team and drive initiatives to build community and engagement.
• Oversee wellbeing, welfare and safeguarding, including attendance and engagement processes.
• Deliver timely welfare interventions and support for international students.
• Collaborate with university partners to ensure a safe, inclusive student experience from arrival to progression.
• Handle sensitive situations with calm and professional leadership; work may include evenings or weekends.

Skills

Leadership

Wellbeing expertise

Safeguarding experience

Job description

We’re seeking an experienced and compassionate Student Welfare Manager to lead an outstanding support service for international students. You’ll ensure students feel safe, supported and connected from arrival through to progression, working closely with colleagues across the Centre and university partners.

In this leadership role, you’ll oversee wellbeing, welfare and safeguarding, manage attendance and engagement processes, and deliver timely support interventions. As Deputy Designated Safeguarding Lead, you’ll play a key role in protecting young people and vulnerable adults.

You’ll lead a dedicated Student Support team and drive initiatives that build community, enhance engagement and create a vibrant, inclusive student experience from welcome activities to forums, representative programmes and enrichment events.

We’re looking for a confident, proactive manager with experience in wellbeing, welfare, safeguarding or student services. You’ll be skilled at handling sensitive situations, building strong relationships and managing priorities in a fast‑paced environment. Most importantly, you’ll be committed to delivering excellent service and making a positive difference to students’ lives.

Some weekend or evening work may be required during arrivals and events; time off in lieu will be provided.