Student Utilities Sales Pro — High-Volume, Commission-Driven

UniHomes; Sheffield; On-site; GBP 24,000 - 35,000; Full time

Benefits offered by this job

Great Place to Work

Living Wage employer

Office in Sheffield

Job summary

UniHomes in Sheffield is seeking a B2C Sales Executive to handle high-volume outbound calls to students and their households, guiding them on utilities and broadband packages. You will recommend the best fit, explain coverages, and manage objections with a service-focused approach.

The role offers a permanent, year-round salary with uncapped commission and a clear path to progression as the business grows. Training and onboarding are provided, with a strong emphasis on customer experience and

Qualifications

• Some experience in sales, telesales, retail or another customer facing role is helpful, but how you treat people matters more than your CV.
• A confident communicator with a warm, friendly, and professional phone manner.
• Able to build rapport quickly and relate to students dealing with shared houses, housemates, broadband, and bills.
• Comfortable with a high call volume and a busy summer, and not put off when the answer is no.
• Organised and accurate, with good attention to detail when recording customer information.
• Excited by the idea of building a career here, not just doing a job.

Responsibilities

• Making a high volume of outbound calls to students and student households about their utilities and broadband, and taking the time on each one to understand what they need.
• Recommending the package that suits the household, and being straight with them about what it does and does not cover.
• Handling objections and questions with sound knowledge of our service and terms.
• Working towards individual and team targets, with uncapped commission on what you sell.
• Leaving every student better informed than they were at the start of the call, whether or not it ends in a sale.
• Being a calm, knowledgeable point of contact for households juggling housemates, deadlines, and bills.
• Staying with customers through onboarding and contract completion so their setup runs smoothly.
• Keeping our CRM and telephony systems up to date so pipeline and customer records are accurate (we use Salesforce and Vonage, and full training is provided).
• Working with the wider B2C team on campaigns and the other tasks that keep the customer journey running.
• Feeding back what you hear from students so we can keep improving the service and the way we explain it.

Skills

Sales experience

Outbound calling

Communication

Rapport building

Customer focus

Organised

Tools

Salesforce

Vonage

Job description

UniHomes in Sheffield is seeking a B2C Sales Executive to handle high-volume outbound calls to students and their households, guiding them on utilities and broadband packages. You will recommend the best fit, explain coverages, and manage objections with a service-focused approach.

The role offers a permanent, year-round salary with uncapped commission and a clear path to progression as the business grows. Training and onboarding are provided, with a strong emphasis on customer experience and