Student Support Lead - Education & Safeguarding

KM Education Recruitment Ltd; Ipswich; On-site; GBP 36,000 - 39,000; Full time

Job summary

KM Recruitment is seeking a Learner Support Lead - Study Programmes in Ipswich with travel to other sites in Suffolk and East Midlands. The role offers a salary of £36,000 - £39,000, full-time and permanent employment.

You will lead the Student Support team, provide pastoral support to learners, monitor attendance and ensure safeguarding compliance across education settings. As the leader of the Student Support team, you will oversee staff, conduct 1:1s and performance reviews, and collaborate

Qualifications

• Experience in a similar role within post-16 education.
• Excellent communication and interpersonal skills with the ability to engage with all learners effectively.
• Strong understanding of Safeguarding and Equality & Diversity.

Responsibilities

• Lead and manage the Student Support team, providing information, advice and guidance at every stage of learners' educational journey.
• Overseeing the team, providing ongoing guidance, supervision, 1:1s and performance reviews.
• Work hands on as a Student Support Advisor, providing pastoral support and guidance to learners throughout their learning journey.
• Monitor learner attendance, identify trends and implement interventions to improve engagement and reduce absence.
• Oversee safeguarding and wellbeing concerns, ensuring issues are recorded, monitored and addressed per policies.
• Support learner engagement, enrolment, interviews, initial assessments, induction and CEIAG activities.
• Hold regular Student Support meetings and reviews, contributing to learner progress reporting and wider support planning.
• Work with Head of Education, DSL and delivery team to ensure learner support and Ofsted compliance.

Skills

Education sector experience

Strong communication

Safeguarding knowledge

Job description

KM Recruitment is seeking a Learner Support Lead - Study Programmes in Ipswich with travel to other sites in Suffolk and East Midlands. The role offers a salary of £36,000 - £39,000, full-time and permanent employment.

You will lead the Student Support team, provide pastoral support to learners, monitor attendance and ensure safeguarding compliance across education settings. As the leader of the Student Support team, you will oversee staff, conduct 1:1s and performance reviews, and collaborate