Learner Support Lead - Study Programmes

KM Education Recruitment Ltd; Ipswich; On-site; GBP 36,000 - 39,000; Full time

Job summary

KM Recruitment is seeking a Learner Support Lead - Study Programmes in Ipswich with travel to other sites in Suffolk and East Midlands. The role offers a salary of £36,000 - £39,000, full-time and permanent employment.

You will lead the Student Support team, provide pastoral support to learners, monitor attendance and ensure safeguarding compliance across education settings. As the leader of the Student Support team, you will oversee staff, conduct 1:1s and performance reviews, and collaborate

Qualifications

• Experience in a similar role within post-16 education.
• Excellent communication and interpersonal skills with the ability to engage with all learners effectively.
• Strong understanding of Safeguarding and Equality & Diversity.

Responsibilities

• Lead and manage the Student Support team, providing information, advice and guidance at every stage of learners' educational journey.
• Overseeing the team, providing ongoing guidance, supervision, 1:1s and performance reviews.
• Work hands on as a Student Support Advisor, providing pastoral support and guidance to learners throughout their learning journey.
• Monitor learner attendance, identify trends and implement interventions to improve engagement and reduce absence.
• Oversee safeguarding and wellbeing concerns, ensuring issues are recorded, monitored and addressed per policies.
• Support learner engagement, enrolment, interviews, initial assessments, induction and CEIAG activities.
• Hold regular Student Support meetings and reviews, contributing to learner progress reporting and wider support planning.
• Work with Head of Education, DSL and delivery team to ensure learner support and Ofsted compliance.

Skills

Education sector experience

Strong communication

Safeguarding knowledge

Job description

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors.

Job Title: Learner Support Lead - Study Programmes

Location: Ipswich - travel to other sites in Suffolk and East Midlands

Salary: £36,000 - £39,000

Type: Full Time, Permanent

Essential Criteria:

• Must have experience of working within a similar role within an education setting (post-16).
• Must possess strong communication and interpersonal skills, with the ability to engage with all learners effectively.
• A strong understanding of Safeguarding, Equality & Diversity.

Duties:

• Lead and manage the Student Support team, ensuring they receive high-quality, confidential and impartial information, advice and guidance at every stage of their educational journey..
• Overseeing the team, providing ongoing guidance, supervision, 1:1s and performance reviews.
• Together with leading the team, you will work hands on as a Student Support Advisor, providing pastoral support, advice and guidance to learners throughout their learning journey, supporting a range of welfare, wellbeing and personal concerns.
• Monitor learner attendance, identifying trends and implementing appropriate interventions to improve engagement and reduce absence.
• Oversee safeguarding and wellbeing concerns, ensuring all issues are recorded, monitored and addressed efficiently and in line with relevant policies and procedures.
• Support learner engagement, enrolment, interviews, initial assessments, induction and ongoing CEIAG activities.
• Hold regular Student Support meetings and reviews, contributing to learner progress reporting, EHCP reviews and wider support planning.
• Work closely with the Head of Education, DSL and wider delivery team to ensure effective learner support and compliance with Ofsted requirements.

Please note: KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days, then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities