Student Support Administrator: Detail‑Driven & Proactive

Chrysalis Courses; Bridgwater; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Full training provided

20 days holiday + Bank Holidays

Job summary

Chrysalis Courses is seeking an Administrator at our Bridgwater Head Office to support students and manage essential administration tasks. You will handle enquiries, assessments, and certificates while ensuring processes run smoothly within our Student Support team.

The role focuses on results processing, class scheduling, and general administrative duties. Full training is provided; this is a full-time position based in Bridgwater, Somerset.

Qualifications

• Experience in administration or a similar office-based role.
• Highly organised with excellent attention to detail.
• Proficient in Microsoft Office applications (Outlook, Word, Excel).

Responsibilities

• Manage and respond to student email and phone enquiries promptly and professionally.
• Review student assessments and attendance records.
• Ensure students have met all course requirements.
• Communicate student results to relevant organisations.
• Process and issue student certificates and diplomas.
• Liaise with accrediting bodies and awarding body.
• Update CRM and maintain accurate records.
• Coordinate with tutors and venues for class scheduling.

Skills

Highly organised

Attention to detail

MS Office

Problem solving

Team player

Customer-focused

Tools

CRM system

Job description

Chrysalis Courses is seeking an Administrator at our Bridgwater Head Office to support students and manage essential administration tasks. You will handle enquiries, assessments, and certificates while ensuring processes run smoothly within our Student Support team.

The role focuses on results processing, class scheduling, and general administrative duties. Full training is provided; this is a full-time position based in Bridgwater, Somerset.