Student Support Administrator

Adecco; City Of London; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A recruitment agency is looking for a dedicated Student Welfare Officer to support students' mental health and well-being. This temporary position in London requires expertise in mental health and excellent communication skills. Key responsibilities include conducting sessions with students, creating resources, and being a point of contact for support services. The role offers competitive pay and a hybrid work model after the first month, making a significant impact on students' lives. Apply today to join a vibrant team!

Benefits

Vibrant and inclusive work environment

Opportunity to make a significant impact

Competitive pay of £18.57 per hour

Qualifications

• Passion for supporting student mental health and well-being.
• Ability to connect with students from various backgrounds.
• Experience working collaboratively in a fast-paced environment.

Responsibilities

• Conduct face-to-face and online sessions with students and staff.
• Guide students through available support services.
• Maintain accurate and confidential case notes.
• Create informative resources on well-being and support services.
• Be a friendly point of contact for students and families.
• Produce newsletters and participate in training.

Skills

Expertise in mental health and student welfare

Excellent communication skills

Proactive problem-solving

Team player mentality

Job description

Join Our Team as a Student Welfare Officer!

Location: Hillingdon, London | Contract Type: Temporary (3 months, with potential for extension) | Salary: £18.57 per hour

Are you passionate about supporting students' mental health and well-being? Do you thrive in a collaborative environment where you can make a real difference? If so, we have the perfect opportunity for you!

We are seeking a dedicated and enthusiastic Student Welfare Officer to join our dynamic team. You will play a crucial role in helping students navigate their university experience and access the support they need to thrive. This is a temporary position for three months, with the possibility of going permanent.

Key Responsibilities

• Conduct face‑to‑face and online sessions with students and staff, providing tailored support and advice.
• Guide students through the range of support services available, helping them understand how each one can benefit them.
• Maintain accurate and confidential case notes to ensure proper follow‑up and support.
• Create informative booklets and resources on well‑being and support services to keep our community informed.
• Be a friendly point of contact for students and their families, offering guidance on available services.
• Communicate effectively through various media channels to reach our diverse student body.
• Produce and distribute newsletters that keep everyone up to date with welfare initiatives.
• Participate in in‑service training and team meetings to continuously improve our services.
• Collaborate with fellow welfare team members to create a seamless support experience.
• Work closely with the wider Student Support Services team to provide an integrated service.
• Attend relevant working and advisory groups to contribute your insights and expertise.
• Liaise with colleagues to ensure effective referral processes for students in need.
• Promote Student Support Services activities by engaging with professional bodies and external agencies.

What We're Looking For

• Expertise in mental health and student welfare.
• Excellent communication skills and the ability to connect with students from various backgrounds.
• A proactive approach to problem‑solving and a genuine desire to support others.
• Team player mentality, with experience working collaboratively in a fast‑paced environment.

What We Offer

• A vibrant and inclusive work environment where your contributions are valued.
• The opportunity to make a significant impact on students' lives and well‑being.
• Onsite work for the first month, transitioning to a hybrid model thereafter.
• Competitive pay of £18.57 per hour.

If you are ready to embark on an exciting journey with us and help shape the future of our students, we want to hear from you! Apply today and let's work together to create a supportive and thriving university community.

To apply, please send your CV and cover letter to [email address] by [application deadline].

Adecco is a disability‑confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.