Student Services - Safeguarding & Wellbeing Officer

Newcastle and Stafford Colleges Group; Greater London; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading educational institution in Greater London seeks a Safeguarding & Wellbeing Officer responsible for ensuring student wellbeing and safeguarding needs are met. The role involves coordinating support for at-risk learners, working within a collaborative team, and advocating for students. Applicants should have a relevant Level 3 qualification and experience working with young people. This term-time only position offers an excellent benefits package and a supportive working environment.

Benefits

Local Government Pension Scheme

Cycle to Work Scheme

Subsidised Gym Membership

Training and Development Opportunities

Staff parking

Health-related benefits

On-site restaurant facilities

Qualifications

• Experience of working with young people and understanding of their needs.
• A relevant qualification at level 3 or equivalent is required.
• Good organisational and record-keeping skills are essential.

Responsibilities

• Identify learners who require support due to risk factors.
• Negotiate appropriate action plans with learners.
• Act as an independent advisor for learners.

Skills

Experience working with young people

Knowledge of Safeguarding

Teamwork

Self-motivated

Good communication skills

Education

Relevant qualification at level 3 or equivalent

Job description

Student Services - Safeguarding & Wellbeing Officer

Location: Stafford College site

1 x 37 hour post available (1 day to be worked at the Leek Campus)

This role is term-time working only - 38 weeks per year

Salary: £29,480 to £32,291 (NSUP17 - NSUP20) pro rata per annum (depending on skills and experience)

Actual Salary : £25,228 to 27,633 (37 hour post)

Newcastle and Stafford Colleges Group (NSCG) is one of the very best colleges in the country. In October 2024 we became the first and only further education provider in England to achieve a full set of outstanding grades in consecutive Ofsted Inspections. This includes recognition of our strong contribution towards meeting Local Skills Needs under the latest version of the Education Inspection Framework (EIF).

The inspection report praised all areas of the College's provision and acknowledged NSCG's staff are professional, friendly, incredibly supportive and work tirelessly to meet the needs of learners' teachers improve their practice based upon the support they receive and teachers create highly supportive, calm and highly aspirational environments in which learners and apprentices thrive. In summary, NSCG is a great place to work and study.

To read the full Ofsted report for Newcastle and Stafford Colleges Group, please visit the Ofsted Government website, select Find an Inspection Report and search for Newcastle and Stafford Colleges Group.

The group is currently home to a population of over 6,500 full-time students with around 2,000 adult learners and students on higher education programmes. We have over 1,500 apprentices where we work with over 850 individual employers. Our Sixth Form provision has a reputation for high academic achievement and excellence.

As part of the Student Services Team, the Student Wellbeing Officers are responsible for the further development of a supportive culture for learners across the College ensuring that the wellbeing and safeguarding needs of all students are met. Liaising with other areas of the College including personal tutors as well as working directly with the learners, specific responsibilities are to identify those learners "at risk" of leaving or failing to achieve on their programmes of study and to implement strategies to minimise these risks.

To be successful you will be enthusiastic, have relevant experience of working with young people and have a good understanding of their needs and difficulties. You will be self motivated and able to support, motivate and inspire reluctant learners. You will have a relevant qualification at level 3 or equivalent, good organisational and record keeping skills as well as being a good communicator. A flexible approach to working hours is required to accommodate the needs of learners.

Main Duties and Responsibilities :

• To work within the curriculum team to identify learners who may require support because of one or more factors that place the learners "at risk" on their programmes.
• To work with learners and curriculum team to negotiate an appropriate plan of action to reduce these risk factors.
• To act as an independent impartial advisor on learner related matters, acting as an advocate for the learner, where appropriate.
• To arrange and implement regular one-to-one reviews with learners from the caseload.
• To follow the College's safeguarding procedure taking appropriate action where necessary.
• To liaise with external agencies on behalf of the learner, where appropriate making external referrals.

Required Skills and Experience :

• Has relevant experience of working with young people and the ability to relate to them, an understanding of their needs and be able to inspire them.
• Knowledge and experience of Safeguarding.
• Has a relevant level 3 qualification or job experience.
• Is self motivated, enthusiastic, ability to take responsibility, make decisions and work on own initiative.
• Ability to work as a member of a team

What's in it for you?

The college offers an excellent benefits package which includes :

• Local Government Pension Scheme
• Cycle to Work Scheme (Salary sacrifice).
• Subsidised Gym Membership.
• Excellent Training and Development Opportunities (supported with a dedicated budget).
• Staff parking available
• Health-related benefits including subsidised health scheme
• On site restaurant facilities and FREE early morning coffee / tea and toast

How to apply

To apply for the role of Safeguarding & Wellbeing Officer please click "Apply Now" to complete an online application form.

(If you are applying via a jobs board, you will receive an e-mail and link that will take you directly to our application form on the Newcastle & Stafford Colleges Group website).

The closing date for completed applications is 4th January 2026

Interviews to be held week commencing 12th January 2026

This college is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. All college based positions are subject to enhanced DBS check and are exempt from the Rehabilitation of Offenders Act.

As an equal opportunities employer, we welcome applications from all sectors of the community.