Student Services Manager

East Coast College; Lowestoft; On-site; GBP 41,000 - 47,000; Full time

Benefits offered by this job

43 days holiday

Pension - 18.6% Employer Contribution

Free gym and swim membership

Discounted campus salon and restaurant

Job summary

East Coast College is seeking an experienced and inspiring Student Services Manager to lead our Student Services provision across all campuses, including Lowestoft and Great Yarmouth. You will oversee careers guidance, wellbeing support, student engagement and enrichment activities.

This permanent, full-time role requires strong leadership and a passion for student success, with a focus on safeguarding and partnerships, and offers a competitive salary and pension.

Qualifications

• Proven leadership experience in Student Services or equivalent.
• Experience within the education sector.
• Understanding of careers programmes and partnerships.
• Commitment to safeguarding.

Responsibilities

• Lead Student Services across all campuses.
• Oversee careers guidance, wellbeing support and enrichment activities.
• Manage and develop the Student Services team.
• Ensure safeguarding and compliance across provision.

Skills

Leadership

Student wellbeing focus

Education experience

Careers programmes & partnerships

Safeguarding commitment

Education

Level 2 English and maths

Job description

Job Title: Student Services Manager
Location: Across Lowestoft & Great Yarmouth Campuses
Hours: 37 hours per week
Contract: Permanent
Salary: Band L Point 36 £40,630.09 - Point 41 £46,675.20 per annum (dependent on qualifications and experience)

Are you passionate about supporting students in achieving their ambitions and thriving throughout their college journey? East Coast College is seeking an experienced and inspiring Student Services Manager to lead our Student Services provision across all campuses. This is an exciting opportunity to play a key role in shaping the student experience, leading a dedicated team that delivers outstanding careers guidance, wellbeing support, student engagement and enrichment activities.

Key needs from you and the role;

• Strong leadership skills
• Passionate about student wellbeing and success
• Experience within education
• An understanding of careers programmes and partnerships
• Commitment to Safeguarding

East Coast College will offer you;

• 43 days holiday FTE (including bank holidays)
• Generous Pension - 18.6% Employer Contribution
• Free gym and swim membership
• Discounted access to campus salon and restaurant

We reserve the right to close this vacancy early if we receive sufficient applications.

*Please note that all applications are assessed solely on the information provided within the application form. CVs are not used in the shortlisting process.

**East Coast College require all staff to hold a minimum Level 2 or equivalent in English and maths, and be able to evidence this.

East Coast College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, we therefore expect all staff, visitors, and volunteers to share this commitment.

This post is exempt from the Rehabilitation of Offenders Act and you will be required to undergo an Enhanced DBS check or Enhanced DBS check with barred list. If you have information to declare it may be protected under the Exceptions Orders and you may not be required to declare it. You will be asked to make a criminal conviction declaration if you are shortlisted for the post. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website.

All applications are reviewed and scored against the essential and desirable criteria as set out in the job description and person specification to determine a shortlist. Shortlisted applications will be invited to interview and to complete a self-declaration and disclosure form. Information relating to the interview format will be shared and confirmed prior to the scheduled interview taking place and will facilitate any requested adjustments.

All offers of employment are conditional and subject to the successful completion of pre-employment checks, including at least two references, safeguarding and suitability checks, and an Enhanced DBS check where required.

We will hold and process any personal data, including sensitive (special category) personal data, relating to you in accordance with our legal obligations, in the manner set out in the Privacy Notice for Staff and in accordance with our Data Protection Policy, which is set out on the College’s website. You should familiarise yourself with our Data Protection Policy (and all other subsidiary policies to it) and comply with them at all times. Neither the Privacy Notice for Staff nor those policies form a part of your contract of employment.