Payroll and Pension Administrator

East Coast College; Lowestoft; On-site; GBP 25,000 - 26,000; Part time

Benefits offered by this job

38 days holiday

Employer pension 18%

Free gym and swim membership

Discounted campus facilities

Job summary

East Coast College in Lowestoft is seeking a Payroll and Pension Administrator to provide comprehensive administration to the Payroll and Pension Team, ensuring accurate and timely delivery of payroll and pension services.

The role requires experience with payroll and pension activities, strong data accuracy, and excellent communication to support staff and managers while complying with safeguarding policies. This part-time, permanent post offers a competitive Band E salary and generous benefits.

Qualifications

• Experience processing payroll and pension activities, including enrolments, opt-ins, opt-outs, amendments, pensioner payments, and payroll data entry.
• Ability to maintain accurate records, verify claims and payroll information, identify discrepancies, produce reports, and meet deadlines.
• Strong communication skills to manage queries via email, telephone, and pension portals, and liaise with staff and managers.
• Highly organised and able to manage multiple priorities, support during key payroll periods and audits, and promote safeguarding, equality, diversity, inclusion.
• Commitment to Safeguarding.

Responsibilities

• To provide comprehensive administration to the Payroll and Pension Team and ensure accurate and timely delivery of payroll and pension services.
• Manage queries via email, telephone, and pension portals; liaise with staff, managers, pension providers, and Finance and People teams.
• Be highly organised and able to manage multiple priorities, provide support during key payroll periods and audits, and promote safeguarding and policy adherence.

Job description

Job Title:Payroll and Pension Administrator

Location: Lowestoft College
Hours: 0.57- 21 Hours per week.
Contract: Permanent - Part Time
Salary: Band E ( £25,168.50 - £25,490.00 FTE)

Purpose of Role:

To provide comprehensive administration to the Payroll and Pension Team, taking responsibility for defined processes and ensuring accurate and timely delivery of payroll and pension services.

Key needs from you and the role;

• Experience processing payroll and pension activities, including enrolments, opt-ins, opt-outs, amendments, pensioner payments, and payroll data entry, ensuring accuracy and compliance.
• Ability to maintain accurate records, verify claims and payroll information, identify discrepancies, produce reports, and work to strict deadlines with a high level of accuracy.
• Strong communication skills to manage queries via email, telephone, and pension portals, liaise with staff, managers, pension providers, and collaborate effectively with Finance and People teams.
• Highly organised and able to manage multiple priorities, provide support during key payroll periods and audits, while promoting safeguarding, equality, diversity, inclusion, and adherence to College policies and procedures.
• Commitment to Safeguarding

East Coast College will offer you;

• 38 days holiday FTE (including bank holidays)
• Generous Pension - 18% Employer Contribution
• Free gym and swim membership
• Discounted access to campus salon and restaurant

We reserve the right to close this vacancy early if we receive sufficient applications.

Please note that all applications are assessed solely on the information provided within the application form. CVs are not used in the shortlisting process.

East Coast College require all staff to hold a minimum Level 2 or equivalent in English and maths, and be able to evidence this.

East Coast College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, we therefore expect all staff, visitors, and volunteers to share this commitment.

This post is exempt from the Rehabilitation of Offenders Act and you will be required to undergo an Enhanced DBS check or Enhanced DBS check with barred list. If you have information to declare it may be protected under the Exceptions Orders and you may not be required to declare it. You will be asked to make a criminal conviction declaration if you are shortlisted for the post. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website.

All applications are reviewed and scored against the essential and desirable criteria as set out in the job description and person specification to determine a shortlist. Shortlisted applications will be invited to interview and to complete a self-declaration and disclosure form. Information relating to the interview format will be shared and confirmed prior to the scheduled interview taking place and will facilitate any requested adjustments.

All offers of employment are conditional and subject to the successful completion of pre-employment checks, including at least two references, safeguarding and suitability checks, and an Enhanced DBS check where required.

We will hold and process any personal data, including sensitive (special category) personal data, relating to you in accordance with our legal obligations, in the manner set out in the Privacy Notice for Staff and in accordance with our Data Protection Policy, which is set out on the College’s website. You should familiarise yourself with our Data Protection Policy (and all other subsidiary policies to it) and comply with them at all times. Neither the Privacy Notice for Staff nor those policies form a part of your contract of employment.