Student Services Coordinator

Chesterfield College; Chesterfield; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Voucher discount scheme

Cycle to work

Healthcare plan

Employee Assistance Programme

Job summary

Chesterfield College is seeking a motivated individual to join the Student & Apprentice Services team. The role focuses on reception duties, handling course enquiries, and administering the college’s student bursary support fund.

We offer a fast-paced environment with crucial customer service duties, strong IT and data analysis skills, and opportunities to develop mentoring abilities within a valued team. Closing dates apply.

Qualifications

• Experience in education/training settings preferred.
• Excellent administrative and organisational skills.
• Proficient in IT systems and data analysis.

Responsibilities

• Deliver high-quality reception duties and handle course enquiries.
• Process applications and administer bursary support funds.
• Provide customer service to a broad range of customers.
• Analyse data from multiple sources to inform profiling, recruitment and onboarding.

Skills

Customer service

Administrative skills

Data analysis

IT proficiency

Microsoft Office

Tools

Microsoft Office

Job description

Location: Chesterfield

Salary: £18,125.67 - £21,417.57 pro rata per annum

Closing Date: 22/09/2026 23:59

Position Type: {Advertised Full Time / Part Time}

Expiry Date: 22/09/2026 23:59

The Vacancy

(30 hours per week / 52 weeks per year)

38 days pro rata paid holiday per year

Membership of the Local Government Pension Scheme

Chesterfield College is an outstanding place to work and has superb staff benefits including a voucher discount scheme, cycle to work, healthcare plan and access to an Employee Assistance Programme.

For further details of our staff benefits, please visit https://www.chesterfield.ac.uk/workingforus/

An exciting opportunity has arisen for a highly motivated and enthusiastic individual to join our Student & Apprentice Services team.

The successful applicant will have the opportunity to work in a diverse and fast paced working environment, delivering excellent services to a broad range of customers with a primary focus on dealing with reception duties, course enquiries, applications and administering the college’s student bursary support fund.

Previous experience of working within an educational/training setting is preferred, along with experience of delivering highly effective customer services to a range of customers. Excellent administrative and organisational skills are also key along with ability to meet tight deadlines.

You must be highly competent in the use of IT systems and Microsoft office packages and be proficient in understanding and analysing key data from several different sources to help inform profiling, recruitment and on boarding activities.

This post provides an opportunity to gain a wide range of experience and the opportunity to develop your knowledge and mentoring skills. You in turn will become part of a valued team working together to ensure success.

Shortlisting for this role may take place as applications are received. We therefore reserve the right to close this vacancy once a suitable candidate has been appointed.

Closing date: 18/09/26

Interview date: 30/09/26

An offer of employment at Chesterfield College will be subject to an Enhanced Disclosure carried out by the Disclosure and Barring Service.

‘Encouraging All Individuals to Develop Their Full Potential Through Education and Training’

The Company

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Documents

JDPS Student Services Coordinator Mar2026.pdf