Student Services Admin Assistant

Sir Thomas Boughey Academy; Stoke-on-Trent; Sur place; GBP 17 000 - 21 000; Plein temps

Résumé du poste

Sir Thomas Boughey Academy is seeking a Student Services Admin Assistant to provide high-quality administrative support to the academy and pastoral leaders. The role involves front-desk duties, telephone liaison with parents/carers and external agencies, and contributing to a supportive school culture.

The successful candidate will demonstrate professionalism, calmness under pressure, and attention to detail, working as a strong team player within our Student Services Team.

Qualifications

• Demonstrates professional, respectful and friendly approach to all stakeholders.
• Maintains calm and composure in difficult situations.
• Takes pride in accuracy, detail and thorough work.
• Liaises with parents/carers and external agencies.
• Works well as part of a team.

Responsabilités

• Provide administrative support to the academy and pastoral leaders.
• Handle front-desk duties and telephone inquiries with professionalism.
• Support students, parents and external partners as required.

Connaissances

Administrative support

Telephone communication

Liaison with parents

Attention to detail

Team player

Description du poste

Student Services Admin Assistant

Grade 3 - 30 hours per week/Term time - to start as soon as possible. Starting salary, £19410 actual

The role

This is a fantastic opportunity for someone to join our Student Services Team at Sir Thomas Boughey Academy. We are looking for someone to provide administrative support to our academy and to the pastoral leaders in particular. We are looking for a talented individual to provide professional and efficient admin support both face to face and over the telephone within the academy to parents/carers and external agencies. We are looking to recruit a colleague with both the commitment and relevant skills to embody our culture, enthuse students, and help to raise standards throughout the school. The successful candidate will join the school at an exciting time. Having secured the Expected Standard across Attendance and Behaviour, Curriculum and Teaching, Inclusion, Leadership and Governance, and Personal Development and Wellbeing by Ofsted in June 2026, we are eager to continue on our school improvement journey - and we look forward to having you on this journey.

The successful candidate will:

• demonstrate a professional, respectful and friendly approach to all stakeholders
• remain calm & composed in difficult situations
• Maintain good attention to detail and take pride in their work
• liaise with parents/carers and external agencies
• be a strong team player

Our School

Sir Thomas Boughey is an academy where we all strive for excellence. We have a real sense of community, and being part of the community is incredibly important to us. As part of our school improvement journey, we have clear plans to ensure that outcomes continue to improve. Our team approach is evident in everything that we do, and this has been a key factor in securing school improvement in recent years. Furthermore, Sir Thomas Boughey Academy is part of the Windsor Academy Trust where the support, guidance and cross-school work is of a high quality.

We firmly believe in the importance of all of our students achieving a Quality First Education, which in turn enables our students to believe that they can achieve whatever they want to with hard work, determination and self-motivation.

What we offer

You will be open to development and coaching for not only yourself but to develop those around you.

The successful candidate must be dedicated, hardworking, creative and have a positive outlook. Through Windsor Academy Trust the professional development opportunities are outstanding, and we work hard to nurture our staff and support their career ambitions.

The value of being part of our team should not be underestimated, joining Sir Thomas Boughey will mean that you will be part of a supportive and dedicated group of staff who will invest in your professional development. This is a fantastic opportunity to develop your abilities and knowledge whilst working in a supportive environment in conjunction with other very dedicated and professional staff.

If you wish to visit the Academy or speak to the Headteacher please contact Emma Aldridge, Head’s PA/Office Manager on 01782 729400 or [e-mail]

Closing date: 9am Monday 19th October

Interviews will be held weeks commencing 19th October.

Sir Thomas Boughey Academy is committed to safeguarding and promoting the welfare of all of our students and expect all staff and volunteers to share this commitment. An enhanced DBS with barred list check applies to all roles. In line with Keeping Children Safe in Education 2026, please be aware that online searches of shortlisted candidates may take place as part of our due diligence processes.