Student Registry & Operations Specialist

Study Group; Greater London; On-site; GBP 26,000 - 32,000; Full time

Job summary

Study Group Stratford, Greater London is seeking a Registry & Operations Officer to deliver high-quality administrative and operational support across Registry services, ensuring accurate student records and smooth enrolment processes for the student lifecycle.

The role is based on-site at the London campus with responsibilities spanning attendance monitoring, records management, and liaison with academic staff and student services.

Qualifications

• Educated to degree level or equivalent professional experience.
• Experience in higher education administration or student services.
• Understanding of data protection regulations and quality assurance requirements.
• Experience with student information systems and academic governance processes.

Responsibilities

• Attendance monitoring and student engagement in line with policies.
• Maintain accurate attendance records and investigate discrepancies.
• Coordinate interventions and follow-up actions with staff.
• Maintain up-to-date student records and support audits.
• Assist with enrolment, registration, and induction activities.
• Process official student documentation and photocard applications.
• Respond to student enquiries and liaise with Finance and Registry teams.
• Administer assessment processes and support Course Boards where needed.

Education

Degree level or equivalent experience

Tools

Salesforce

Brightspace

Job description

Study Group Stratford, Greater London is seeking a Registry & Operations Officer to deliver high-quality administrative and operational support across Registry services, ensuring accurate student records and smooth enrolment processes for the student lifecycle.

The role is based on-site at the London campus with responsibilities spanning attendance monitoring, records management, and liaison with academic staff and student services.