Student Recruitment Counsellor

Bhe Uni; Greater London; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Attractive bonus (OTE £40,000+) and on

Comprehensive training and development

Career progression opportunities

Access to online GP service

Employee Assistance Programme

Job summary

BHE Uni in London is seeking a confident Student Recruitment Counsellor to drive recruitment of UK home students. The role involves outbound calls, guiding applicants through university applications and Student Finance England, and achieving recruitment targets.

This is a full-time, office-based position in Canary Wharf, London, with a salary of £24,000-£28,000 per year plus an attractive performance-based bonus (OTE £40,000+). You will join a supportive team focused on student success.

Qualifications

• Excellent communication and interpersonal skills.
• Confidence in making outbound telephone calls and engaging with prospective students.
• A friendly, professional and persuasive telephone manner.
• Strong organizational skills and attention to detail.
• A proactive, motivated and target-driven attitude.
• The ability to build relationships and provide excellent customer service.
• Good IT skills and the ability to learn new systems quickly.
• Knowledge of UK higher education and Student Finance England would be beneficial.
• The right to work in the UK.

Responsibilities

• Make outbound calls to prospective students, respond to enquiries and follow up regularly throughout the recruitment process.
• Understand students' qualifications, circumstances and career aspirations to recommend suitable university courses.
• Guide students through university applications, documentation, interviews and enrolment.
• Support students with Student Finance England applications, including completing forms, preparing documents and tracking application progress.
• Maintain regular communication with students, answering questions and ensuring they complete all necessary steps.
• Manage student records, update the CRM system and monitor application progress.
• Convert enquiries into successful enrolments while achieving individual and team recruitment targets.
• Work closely with university admissions teams and internal colleagues to ensure a positive student experience.

Skills

Excellent communication

Outbound calling

Customer service

IT skills

CRM systems

Relationship building

Target-driven

Tools

CRM system

Job description

£24,000-£28,000 per year, depending on experience

About BHE Uni

BHE Uni is a growing education consultancy dedicated to helping students access higher education opportunities across the UK. We work with an extensive network of university partners, supporting students from their first enquiry through to successful enrolment.

We are looking for a confident, motivated and results-driven Student Recruitment Counsellor to join our London team, focusing on the recruitment of UK home students.

This is an excellent opportunity for someone who enjoys speaking with people, building relationships and working towards clear targets while helping students achieve their educational goals.

The Role

As a Student Recruitment Counsellor, you will be responsible for contacting prospective students, understanding their educational needs and guiding them through the university application, Student Finance and enrolment process.

The role involves regular telephone communication, managing student enquiries, providing ongoing support and converting prospective students into successful enrolments.

Key Responsibilities

• Make outbound calls to prospective students, respond to enquiries and follow up regularly throughout the recruitment process.
• Understand students' qualifications, circumstances and career aspirations to recommend suitable university courses.
• Guide students through university applications, documentation, interviews and enrolment.
• Support students with Student Finance England applications, including completing forms, preparing documents and tracking application progress.
• Maintain regular communication with students, answering questions and ensuring they complete all necessary steps.
• Manage student records, update the CRM system and monitor application progress.
• Convert enquiries into successful enrolments while achieving individual and team recruitment targets.
• Work closely with university admissions teams and internal colleagues to ensure a positive student experience.

What we are looking for

• Excellent communication and interpersonal skills.
• Confidence in making outbound telephone calls and engaging with prospective students.
• A friendly, professional and persuasive telephone manner.
• Strong organisational skills and attention to detail.
• A proactive, motivated and target-driven attitude.
• The ability to build relationships and provide excellent customer service.
• Good IT skills and the ability to learn new systems quickly.
• Previous experience in student recruitment, admissions, customer service or sales would be advantageous but is not essential.
• Knowledge of UK higher education and Student Finance England would be beneficial.
• The right to work in the UK.

What we offer

• Attractive performance-based bonus | OTE £40,000+.
• Comprehensive training and ongoing professional development.
• Career progression opportunities within a growing organisation.
• Access to an online GP service.
• Employee Assistance Programme and wellbeing support.
• A friendly, supportive and collaborative working environment.
• The opportunity to help students achieve their educational and career ambitions.
  

This is a full-time, permanent, office-based position in Canary Wharf, London. The successful candidate will work from our London office.

If you are confident on the phone, enjoy helping people and are motivated by achieving results, we would love to hear from you.