Student Recruitment Specialist

GBS Group (UK); East Finchley; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

25 days annual leave, plus 8 public holidays

1-day extra leave per year of service, up to 5 days

Workplace pension scheme

Tuition reimbursement for career development courses

Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme

Perks@Work discounts platform

Reward and recognition programme

£500 award employee referral scheme

Discretionary annual performance bonus

Job summary

A higher education provider in East Finchley seeks a Student Recruitment Advisor to enhance student enrollment through effective communication and customer service. The ideal candidate will utilize their sales acumen and manage recruitment pipelines while providing exceptional support. Offering 25 days annual leave, a workplace pension scheme, and bonus opportunities, this permanent role emphasizes inclusion in a diverse workplace.

Qualifications

• Sales acumen to identify needs and enrolment targets.
• Strong communication with prospective students via multiple channels.
• Provide exceptional customer service to applicants and inquiries.

Responsibilities

• Track enquiries, applications, admissions data, and manage student recruitment pipelines.
• Utilize CRM systems to maintain accurate records of interactions with prospective students.
• Use various communication channels to engage with prospective students and nurture leads.
• Provide information and guidance on Student Finance and available financial support.
• Assist with special projects related to student recruitment and enrolment management.

Skills

Sales Acumen

Communication Skills

Customer Service Skills

Active Listening

Closing Skills

Time Management

Goal Orientation

Resilience and Persistence

Program Knowledge

CRM Systems

Tools

CRM systems

Job description

About Us

GBS is a higher education provider offering a range of sector‑relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.

Our Vision

Changing Lives through Education

Job Location

Greenford

Job Type

Permanent

Job Summary

We are seeking a dynamic and motivated Student Recruitment Advisor to join our team. As a Student Recruitment Advisor, you will play a key role in attracting and enrolling prospective students to our institution. You will utilize your sales and communication skills to engage with potential students, guide them through the admissions process, and facilitate their transition to becoming enrolled students while providing exceptional customer service.

Visa Sponsorship

This role is not eligible for visa sponsorship!

Responsibilities

• Track enquiries, applications, admissions data, and manage student recruitment pipelines.
• Utilize CRM systems to maintain accurate records of interactions with prospective students, including contact information, enquiries, and outcomes.
• Utilize various communication channels, including phone calls, emails, and virtual platforms, to engage with prospective students and nurture leads.
• Offer information, advice, and guidance on Student Finance and available financial support to address learning barriers.
• Assist with special projects and initiatives related to student recruitment and enrolment management as needed.

Qualifications

• Sales Acumen: Identify the needs and goals of prospective students and recommend suitable programmes. Utilize effective selling techniques to achieve enrolment targets.
• Communication Skills: Effectively communicate with prospective students through various channels including in‑person interactions, phone calls, emails, and other platforms.
• Customer Service Skills: Provide exceptional customer service to prospective students by addressing their enquiries, concerns, and needs in a timely and professional manner.
• Active Listening: Listen attentively to the needs and concerns of prospective students and respond with tailored solutions and support.
• Closing Skills: Effectively guide prospective students through the enrolment process and overcome objections to secure commitments and enrolments.
• Time Management: Efficiently manage time and resources to prioritise tasks, follow up with leads, and meet recruitment goals within deadlines.
• Goal Orientation: Set ambitious recruitment targets and work diligently to achieve or exceed them, while maintaining a focus on student success and satisfaction.
• Resilience and Persistence: Demonstrate resilience and persistence in the face of rejection or challenges and maintain motivation to meet recruitment targets.
• Program Knowledge: Maintain in‑depth knowledge of GBS programmes, including course content, admissions requirements, and career outcomes.

Benefits

• 25 days annual leave, plus 8 public holidays
• 1‑day extra leave per year of service, up to a maximum of 5 days
• Workplace pension scheme
• Tuition reimbursement for career development courses
• Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
• Perks@Work discounts platform, wellbeing centre and much more
• Reward and recognition programme
• £500 award employee referral scheme
• Discretionary annual performance bonus

Equal Opportunity Employment

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.