Sales Consultant - Education

Cambridge Education Group; Cambridge; On-site; GBP 25,000 - 38,000; Full time

Benefits offered by this job

Private Medical Insurance

Life Assurance cover

Discounted Master’s degrees

Enhanced holiday of 25 days

Employee Assistance Program

Salary sacrifice Technology Purchasing

Employee Assistance Program (EAP)

Mental Health & Wellness Champions

Discounted Master’s degrees with CEG

Partner Universities (25% off)

Pension – Royal London

Holiday – 25 days + UK bank holidays

Job summary

An educational consultancy in Cambridge is seeking Sales Consultants (Education) to join their Digital Sales team. The role focuses on recruiting international and domestic students using consultative sales methods. Successful candidates will demonstrate proven sales acumen and strong communication skills, with a customer service orientation. Benefits include private medical insurance, life assurance, and enhanced holidays.

Qualifications

• Proven sales experience and customer service focus.
• Strong communication and consultative skills.
• Experience in student recruitment preferred.
• Strong relationship builder.
• Strong work ethic, self-motivated, punctual and highly organised.
• Customer service oriented.

Responsibilities

• Manage a pipeline of prospects and assist in their decision-making.
• Achieve recruitment targets and conversion KPIs.
• Utilize various platforms for proactive sales activities.
• Utilise video meetings and screen sharing to connect with prospective students.
• Demonstrate products and services to convey the reality of studying online using a tailored approach.
• Collaborate with Enquiry Adviser team for seamless handover and support admissions team for timely follow-up.
• Record all sales activity in the CRM with high accuracy.

Skills

Sales acumen

Communication skills

Consultative sales skills

Customer service

Relationship building

Job description

We are currently looking for a number of new Sales Consultants Education (internally known as Student Recruitment Consultants) to join our Digital Sales team.

The roles will be on a full-time, permanent basis, located at our Head Office in Cambridge, United Kingdom.

As a member of the CEG Digital Sales / Student Recruitment team, the Sales Consultant (Education) is primarily responsible for international and domestic student recruitment with an emphasis on lead conversion using consultative sales methods. Student Recruitment Consultants will be required to manage a pipeline of prospects, supporting them through the pipeline to becoming a student.

We expect the successful candidate to hold proven sales acumen and proficient communication and consultative sales skills with ability to build strong customer-client relationship. A track record in student recruitment or knowledge of the U.K Higher Education system are desirable aspects.

A high level of customer service skills as well as excellent CRM management will be expected. If you are target-driven, determined and a confident presenter, we would love to hear from you!

Other key activities as a Sales Consultant (Education):

• Achieve set student recruitment targets.
• Meet expected productivity and conversion KPIs throughout the different stages of the student journey.
• Proactive sales activity by phone, email, WhatsApp, LinkedIn and other platforms.
• Utilise video meetings and screen sharing to connect with and support prospective students in their decision-making process.
• Demonstrate products and services to convey the reality of studying online using a tailored and personalised approach.
• Collaborate with the Enquiry Adviser team to ensure a seamless and efficient handover.
• Collaborate with the admissions team to ensure fast, efficient and effective follow-up of student and applications to continuously improve conversion rates, attain sales outcomes and provide high standards of customer service.
• Ensure the pipeline management adheres to the Lead Management Policy.
• Record the details of all sales activity after each conversation in the CRM, ensuring a high degree of accuracy.

Key aspects we will be looking for:

• Proven sales acumen.
• Excellent communication and consultative sales skills.
• Target-driven, determined and ambitious.
• Strong relationship builder.
• Strong work ethic, self-motivated, punctual and highly organised.
• Customer service oriented.
• Pride in delivery of work to high standards, set and meet challenging goals.
• Attention to detail, cultural awareness and sensitivity.
• Adaptable and versatile.
• Enthusiastic and energetic, with a track record of high achievement.
• Supportive team player.
• Aptitude for using technology.

Benefits include:

• Private Medical Insurance
• Life Assurance cover
• Perkbox (includes hundreds of discounts)
• Salary sacrifice Car Leasing Scheme from Tusker
• Salary sacrifice Cycle to Work scheme
• Salary sacrifice Technology Purchasing Scheme
• Employee Assistance Program (EAP) – giving caring and compassionate support to all staff, as well as dedicated
• Mental Health & Wellness Champions
• Discounted rates on Master’s degrees with CEG Digital
• Partner Universities (25% off)
• Pension – Royal London salary sacrifice pension scheme currently 5% employee minimum contribution and 3% CEG employer contributions.
• Holiday – Enhanced holiday of 25 days plus U.K bank Holidays.