Student Reception Assistant

YORK ST JOHN STUDENTS' UNION; York and North Yorkshire; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

10% discount at SU outlets

Flexible around studies

Induction and training programme

SU team support

Job summary

York St John Students' Union is hiring a Reception Assistant to be the first point of contact for students and visitors. You will assist with enquiries, support retail services and help with general admin tasks.

The role seeks friendly, engaging team players who can work around their studies, with an emphasis on customer service and basic MS Office skills.

Qualifications

• Be a current student who is a member of the Students’ Union at York St John University at the point of appointment.
• Be a current student between September 2026 and June 2027.

Responsibilities

• Be first point of contact at the Students’ Union reception.
• Meet & greet all visitors
• Responding to initial enquiries
• Provide a triage service, signposting where necessary
• Sell merchandise

Skills

Welcoming personality

Teamwork

Organisation

Time management

Initiative

Empathy

Administration basics

Education

Current student at York St John University

Tools

Microsoft Office

Job description

Vacancy | Student Reception Assistant

We’re looking for a welcoming, friendly, and engaging person to join our student staff team as Reception Assistant.

Working alongside the Students’ Union staff team, you would be responsible for being a first point of contact for students and visitors at the Students' Union, answering and assisting with student enquiries, operating a retail service, and assisting Students’ Union staff with general administration.

Requirements

In order to apply for this role, you must fulfil all of the following requirements:

• Be a current student who is a member of the Students’ Union at York St John University at the point of appointment
• Be a current student between September 2026 and June 2027

In addition, we’re looking for students with:

• Who are welcoming, friendly and engaging
• Excellent team working, organisation, and time management skills
• The ability to work on your own initiative
• Empathy when working with students of all ages and backgrounds
• Basic administration abilities (e.g. use of Microsoft Office)
• A commitment to equal opportunities, integrity, and the Students’ Union’s core values

Main Duties

As a Reception Assistant you will:

• Be first point of contact at the Students’ Union reception.
• Meet & greet all visitors
• Responding to initial enquiries
• Provide a triage service, signposting where necessary
• Sell merchandise

Key Benefits:

As a Reception Assistant, you can expect the following:

• Support in your role from the SU team
• A flexible approach to work around your studies
• An extensive induction programme and an ongoing training and development programme
• A 10% discount at all SU outlets

Key Dates:

Application deadline: 12:00 pm Friday October 23rd 2026

Interviews: Week commencing either 26th October 2026

Training & Commencement of Role: November 2026

For any questions, please email [e-mail]