Student Property Manager

Tamsin Wheatcroft Recruitment; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

An award-winning estate and letting agency is seeking a motivated Student Property Manager in Manchester. This dynamic role involves overseeing the management of student properties, ensuring tenant satisfaction, and resolving maintenance issues. If you thrive in a fast-paced environment and have a passion for property management, this is the ideal opportunity for you. Join a vibrant team dedicated to excellence in service and contribute to innovative property solutions. Your attention to detail and commitment to high-quality work will be key in delivering an exceptional property management experience.

Benefits

20 Days holiday + Bank holidays + Extra day off for your birthday

Company events

Company pension

Qualifications

• 1+ year in customer service and property management preferred.
• Strong communication and organisational skills are essential.

Responsibilities

• Oversee daily management of a property portfolio ensuring tenant satisfaction.
• Manage tenancy processes including move-ins, inspections, and legal compliance.

Skills

Customer service

Planning skills

Organisational skills

Communication skills

IT literacy

Numeracy skills

Driving license

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Payprop

Fixflo

SME systems

Job description

Job Description

Job Reference: J-0466

Job Title: Student Property Manager

Job Location: Manchester

Salary: £25,000- £30,000 OTE

Days / Hours: Monday- Friday / 9:00- 17:00

Benefits:

• 20 Days holiday + Bank holidays + Extra day off for your birthday
• Company events
• Company pension

Company Overview:

Our client is an award-winning and bustling Estate and Letting Agency renowned for its excellence in managing both residential properties and student HMOs across the Manchester area. As part of a dynamic and innovative franchise, they are committed to fostering a diverse team that contributes fresh ideas and energy, driving their continued growth and success. They take pride in providing top-tier service, and their vibrant team culture reflects their dedication to property management and lettings.

Job Overview:

We are seeking a motivated Student Property Manager to join our client’s expanding team in Manchester. This role offers an exciting opportunity to oversee the letting and management of a portfolio of student properties. If you enjoy working with people, have a passion for property, and thrive in a fast-paced environment where no two days are the same, this could be the perfect role for you. Your keen eye for detail and commitment to delivering high-quality work will be essential in ensuring a seamless property management experience.

Responsibilities:

• Portfolio Management: Oversee the day-to-day management of a property portfolio, ensuring smooth operations and tenant satisfaction.
• Proactive Issue Resolution: Actively resolve maintenance issues by liaising with landlords, contractors, and tenants, ensuring effective and efficient solutions.
• Coordination of Tenancy Processes: Manage the coordination of move-ins, move-outs, deposit disputes, inspections, viewings, and inventories for the portfolio.
• Property Marketing and Letting: Lead the re-marketing and letting of properties, continuously analysing market competition and identifying ways to enhance property appeal.
• Adherence to Policies and Procedures: Ensure all processes, systems, policies, and procedures are consistently followed to maintain compliance and operational efficiency.
• Administrative Duties: Handle administrative responsibilities such as drafting tenancy agreements, organising contract signings, and ensuring prompt receipt of all necessary documents including ID, right to rent checks, and deposit registration.
• Legal Compliance: Issue tenancy notices within the legal time frame, ensuring compliance with relevant laws and regulations.
• Commitment to Excellence: Strive for excellent performance and deliver top-quality management services, enhancing tenant and landlord satisfaction.
• Detail-Oriented and Accurate: Maintain a high level of attention to detail and accuracy in all tasks.
• Proficiency in Microsoft Products: Utilise Microsoft Outlook, Excel, and Word efficiently for various administrative and communication tasks.

Skills & Requirements:

Essential

• Customer service: 1 year
• A resilient, positive and professional attitude
• Strong planning, administrative and organisational skills
• Ability to work under pressure, prioritise workload and to comply with legislation.
• Confident communication skills including written work, presentation skills.
• Ability to work independently and as part of a team.
• Ability to demonstrate a commitment to equalities in all areas of work with customers, members of staff.
• IT literate in standard office applications and able to manage computerised databases.
• Good Numeracy skills.
• Full driving license (Your portfolio will cover the majority of Manchester; it is essential that you have a driving licence and mode of transport)

Preferred, but not required:

• Property Management: 1 year
• Knowledge of Payprop, Fixflo and SME systems