Student Programmes Lead – Higher Education Admin

Lancaster University; Lancashire; On-site; GBP 33,000 - 38,000; Full time

Benefits offered by this job

25 days annual leave

Employee pension scheme

Flexible benefits scheme

Job summary

Lancaster University is recruiting a full-time Student Programmes Officer for the Faculty of Science & Technology and Education Service. The role leads a team, delivering administrative support for student programmes and modules for undergraduate and postgraduate students, coordinating with academic colleagues across faculties.

The post reports to the Student Programmes Manager and may work across departments as required.

Qualifications

• Experience of managing a team or supervising colleagues to drive results and change.
• Experience delivering high-quality administrative services in Higher Education or similar.
• Lead on quality assurance, enhancement, timetabling and assessment processes.
• Competent IT skills and ability to work with new systems in a digital environment.
• Flexible and adaptable to changing priorities and organisational needs.

Responsibilities

• Lead and manage a team of student-facing professional services staff.
• Support delivery and administration of student programmes and modules for undergraduate and postgraduate cohorts.
• Collaborate with academic colleagues across faculties and university-wide to enhance the student experience.

Skills

Team management

Change & improvement

Administrative services

Quality assurance

IT skills

Adaptability

Job description

Lancaster University is recruiting a full-time Student Programmes Officer for the Faculty of Science & Technology and Education Service. The role leads a team, delivering administrative support for student programmes and modules for undergraduate and postgraduate students, coordinating with academic colleagues across faculties.

The post reports to the Student Programmes Manager and may work across departments as required.