Student Programmes Lead | Education Services & Teams

Lancaster University

Bailrigg

On-site

GBP 28,000 - 38,000

Full time

2 days ago

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Benefits offered by this job

25 days annual leave (pro‑rata)

Access to pension scheme

Annual flexible benefits scheme

Job summary

Lancaster University is seeking a full-time Student Programmes Officer to lead a team of student-facing staff within the Faculty of Science & Technology and the joint Education Service with the Faculty of Health & Medicine. The role focuses on delivering and coordinating student programmes and seamless student experiences for undergraduates, taught postgraduates and postgraduate researchers.

You will collaborate with academic colleagues across faculties, drive quality assurance, timetabling and

Qualifications

Experience managing a team to drive results and enable continuous improvement.
Experience delivering high-quality administrative services in Higher Education or similar environment.
Lead on quality assurance, quality enhancement, timetabling and assessment processes.
Competent IT skills and ability to work with evolving digital systems.
Flexible and adaptable to changing priorities and organisational needs.

Responsibilities

Lead and manage a team of student-facing professional services staff.
Support delivery and administration of student programmes and modules.
Collaborate with academic colleagues and across faculties to support undergraduate, taught postgraduate and research student experiences.
Drive continuous improvement in administrative processes and timetabling.