Student Lifecycle & Registry Administrator

Unibridgegroup; Luton; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Pension scheme

Free onsite parking

Career progression

Job summary

Green Valley Academy is seeking an Academic Administrator to provide high-quality support across Academic Services and Registry, ensuring smooth student lifecycle management from enrolment through to graduation.

The role maintains accurate student records, supports academic operations and delivers excellent customer service to students, academic staff and professional services teams while upholding GDPR and data protection requirements.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Minimum two years' experience in an administrative role.
• Experience in customer-focused environments.
• Experience maintaining accurate records and databases.
• Experience managing multiple priorities and meeting deadlines.
• Experience using Microsoft Office (Word, Excel, Outlook).
• Experience in Higher Education or Further Education.
• Experience in Academic Services, Registry or Student Administration.
• Knowledge of student lifecycle administration.

Responsibilities

• Maintain accurate and up-to-date student records across information systems.
• Process enrolments, registrations, withdrawals, suspensions, transfers and changes to student records.
• Ensure documentation is complete, accurate and securely maintained.
• Maintain electronic filing systems and GDPR-compliant audit trails.
• Support attendance, progression and assessment processes.
• Assist timetable administration and programme-related enquiries.
• Produce letters, transcripts and other academic documents.
• Support examination boards, assessment administration and results processing.
• Respond to student and staff enquiries promptly and professionally.
• Ensure compliance with policies and data protection requirements.
• Carry out data quality checks and resolve discrepancies.
• Support internal audits, quality assurance reviews and regulatory reporting.
• Maintain professionalism and confidentiality.

Skills

Excellent organisational skills

Attention to detail

Written and verbal communication

Customer service

Prioritise workload

Independent and collaborative work

Confidentiality handling

Problem-solving

Education

Bachelor's degree or equivalent

Minimum two years' admin experience

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Green Valley Academy is seeking an Academic Administrator to provide high-quality support across Academic Services and Registry, ensuring smooth student lifecycle management from enrolment through to graduation.

The role maintains accurate student records, supports academic operations and delivers excellent customer service to students, academic staff and professional services teams while upholding GDPR and data protection requirements.