Student Groups Systems and Compliance Lead

Volunteer Centre; Leeds; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Holiday pay

Learning & development opportunities

NUS TOTUM Card

Venue staff discounts

Discounted travel card

Discounted gym membership

Job summary

Leeds University Union in Leeds is seeking a Student Groups Systems and Compliance Lead to drive administration, systems management and compliance across the Clubs and Societies programme. You will lead the Student Groups administration team and help ensure efficient, compliant services.

You will review workflows, introduce automation and digital tools, coordinate certifications and audits, and collaborate with colleagues to scale services for 350+ clubs and 3,000 student volunteers.

Qualifications

• Experience in administration, operational service delivery, systems management, or compliance.
• Proven team management skills and ability to juggle priorities.
• Comfort with digital tools and CRMs.

Responsibilities

• Oversee team of three Administrators and set priorities.
• Review and redesign workflows, drive process simplification and automation.
• Oversee annual club certifications, safety records and audits.
• Manage day-to-day operations for room bookings, events support and front desk services.

Skills

Administration

Operations management

Systems management

Compliance

Team leadership

CRM/Digital tools

Job description

Student Groups Systems and Compliance Lead

Leeds University Union

Leeds University Union (LUU) is a charity that helps over 38,000 studentsLove their time at Leeds. Located at the heart of campus, the Union is a space to meet people, make new friends and get involved.

Join the UK’s #1 voted clubs and societies team! Leeds University Union supports over 350 student-led clubs, 3,000 student volunteers, and vibrant campus life.

As our Student Groups Systems and Compliance Lead, you’ll lead the systems, administration and compliance function supporting LUU’s award-winning Clubs and Societies programme.Our Student Groups team supports more than 350 student-led clubs and societies and over 3,000 student volunteers. Behind this activity are the systems and processes that enable student leaders to organise events, book spaces, access funding, complete training and deliver safe, well-run activities.

You’ll manage our Student Groups administration team and lead the planning and delivery of key operational services, including room bookings, transport, grants administration, student group records, training records, front desk services and processes managed through our Engage platform.A major focus of the role will be improving how our services work. You’ll review and redesign workflows, develop clear service standards and identify opportunities to introduce automation, self-service guidance and digital tools. You’ll use data, feedback and service insight to reduce unnecessary administration and make processes clearer and easier for students and staff.

You’ll also lead the operational delivery of our student group compliance processes. This includes coordinating annual certification, maintaining accurate records, supporting health and safety processes, overseeing routine audits and ensuring concerns or areas of non-compliance are identified and escalated appropriately.

Working closely with colleagues across LUU, you’ll help ensure that our systems and processes are joined up, accessible and suitable for the scale and variety of student-led activity at Leeds.

Some of the main responsibilities would include:

• Team Leadership: Line manage and support three Student Groups Administrators.
• Process & Digital Improvement: Review and redesign workflows in our Engage platform, driving process simplification, self-service tools, and automation.
• Compliance & Safety: Oversee annual club certifications, risk assessments, record-keeping, and storage/activity audits.
• Service Delivery: Manage day-to-day operations for room bookings, transport, grants, front-desk cover, and event support.

What we’re looking for:

• Experience in administration, operational service delivery, systems management, or compliance.
• Proven team management skills with the ability to manage competing priorities.
• A practical, positive mindset focused on continuous process improvement.
• Strong communication skills and comfort using digital tools/CRMs. (Previous experience in a students’ union is not required!)

What you get in return

• holiday pay
• extensive opportunities for learning and further development
• NUS TOTUM Card
• onsite venue staff discounts
• discounted travel card
• discounted gym membership

Sounds good?