Student Engagement Co-ordinator

Edge Hill Students' Union; West Lancashire; On-site; GBP 26,000 - 27,000; Full time

Job summary

Edge Hill Students' Union is seeking a proactive Student Engagement Co-ordinator to support societies, student leaders and engagement activities. You will help ensure groups have what they need to succeed, including setting up new societies, coordinating room bookings, managing risk assessments and maintaining digital systems.

You will work with the Membership Services team providing day-to-day guidance, coordinating events, responding to enquiries, and promoting opportunities for student

Qualifications

• You're highly organised and enjoy helping others succeed.
• You thrive in busy environments with shifting priorities and are comfortable handling enquiries, coordinating events, and maintaining systems.
• You enjoy working with people, solving practical problems and improving processes.

Responsibilities

• Act as first point of contact for student societies and communities.
• Administer the annual society elections/registration processes.
• Support creation of new societies and maintain records and membership details.
• Coordinate society webpages and online resources; support room bookings and event scheduling.
• Provide basic financial guidance to society committees and assist with budgets, funding, and claims.
• Maintain the student engagement inbox and respond to enquiries promptly.
• Plan activities and events with student groups; assist with risk assessments and required documentation.
• Coordinate logistical arrangements for student-led events and delivery of SU events.
• Deliver training and induction resources for student leaders and foster wellbeing and community.

Skills

Highly organised

Event coordination

Customer service

Administrative support

Job description

Student Engagement Co-ordinator

Salary: £25,976 - £27,163 (Appointments are normally made at the bottom of the scale [£25,976], with the opportunity to progress through the grade in line with our pay policy.)

Hours: Full time (35 hours per week)

Reporting to: Head of Membership Services

About the Students' Union

Edge Hill Students' Union works with students to make their University experience all they want it to be.

Whatever a students needs, situation or background; we empower them through partnership.

We deliver events, empower societies, and support individuals with whatever they need to have a great experience whilst fulfilling their ambitions.

We bring creativity, innovation and freedom to the student community, and work with Edge Hill to bring about our shared goal of enabling every student to be the best version of themselves.

Why Work for Edge Hill Students' Union?

We are a diverse team of staff and students, working together to create positive change for the student community at EHU. Our team includes both full-time and part-time staff, as well as student representatives who bring their lived experiences to the table. Together, we collaborate to ensure that students' voices are heard, their needs are met, and their university experience is the best it can be.

About You

• You're highly organised and enjoy helping others succeed.
• You thrive in busy environments where no two days are the same, and you're equally comfortable answering student enquiries, coordinating events, maintaining systems and improving processes.
• You enjoy working with people, solving practical problems and finding ways to make services run more smoothly.

About the Role

The Student Engagement Co-ordinator plays a key role in enabling students to create exceptional opportunities for themselves and their peers.

Working as part of the Membership Services team, you will provide high-quality administrative and operational support for the Students' Union's societies, student leaders and engagement activities.

You'll help ensure our student groups have everything they need to succeed - from setting up new societies and supporting committee members, to coordinating room bookings, managing risk assessments, maintaining digital systems and providing day-to-day advice and guidance.

Society & Student Group Administration

• Act as the first point of contact for student societies and communities.
• Administer the annual society elections/registration processes.
• Support the creation of new societies.
• Maintain accurate society records, committee details and membership information.
• Co-ordinate society webpages and online resources.
• Support room bookings and event scheduling.
• Provide basic financial guidance to society committees, supporting treasurers with budget planning, funding applications, and expense claims.
• Maintain the student engagement inbox and respond to enquiries promptly.

Events & Operational Support

• Support student groups in planning activities and events.
• Assist with risk assessment processes.
• Ensure required documentation is completed before activities take place.
• Co-ordinate logistical arrangements for student-led events.
• Support delivery of key Students' Union events including Welcome, Refreshers and Society Awards.
• Help monitor compliance with Union policies and procedures.

Student Support and Engagement

• Provide day-to-day guidance to society committees.
• Signpost students to relevant Union and University services.
• Develop positive working relationships with student leaders.
• Help promote opportunities for students to engage with the Students' Union.
• Support the development of resources that help societies operate successfully.
• Deliver engaging committee training sessions and induction resources that equip student leaders with the skills, knowledge, and confidence to run their groups effectively.
• Empower students to lead initiatives that reflect their interests and identities, while promoting wellbeing and community.
• Provide informal advice and mediation to support student committees in resolving group or interpersonal challenges effectively

Systems, Data & Continuous Improvement

• Maintain accurate records across Union systems.
• Produce reports on society activity and participation.
• Identify opportunities to improve administrative processes.
• Help develop guidance, templates and digital resources.
• Support continuous improvement of the student engagement service.

Partnerships and Stakeholder Engagement

• Work in close partnership with University departments (e.g. Sport, Student Services, Student Life, Facilities Management) and external providers to enhance the student experience.
• Work closely with the SU's communications team to ensure activities are effectively promoted and accessible.

This list is not exhaustive and other duties commensurate with the role may be assigned at the discretion of the Senior Leadership Team. The role may involve occasional evening and weekend working.

Responsibilities of all EHSU Employees

• To comply with all Health and Safety legislation, undertaking relevant training as required.
• To remain up to date with the Union’s policies and procedures, completing relevant training as required.
• To comply with GDPR legislation and always adhere to the Union’s data and privacy policy.
• To undertake relevant professional development training.
• To work proactively towards achieving the Union’s strategic aims.
• To occasionally work weekends and evenings, according to organisational needs.

This list is not exhaustive and other duties commensurate with the role may be assigned at the discretion of the Senior Management Team.

Close date for applications: Midnight, Sunday 6th September 2026