Student Front Desk & Information Officer (Part-Time)

Career Choices Dewis Gyrfa Ltd; Newcastle-under-Lyme; On-site; GBP 11,000 - 14,000; Part time

Benefits offered by this job

Local Government Pension Scheme

24 days annual leave pro rata

Cycle to Work Scheme

Subsidised Gym Membership

Training and Development opportunities

Staff parking

On-site facilities and complimentary [

Health-related benefits

Job summary

Newcastle College in Newcastle-under-Lyme is seeking a Front of House Receptionist / Information Officer to join a friendly customer-focused team. The role involves welcoming students, staff and visitors, managing enquiries, issuing passes and supporting enrolment processes as needed.

The position is part-time (18½ hours per week) and permanent, with a pro rata salary around £12,510 per annum, reflecting the part-time arrangement.

Qualifications

• Educated to level 3 standard with a customer services or business administration qualification.
• Experience delivering an excellent customer experience.
• Excellent communication and interpersonal skills with a polite but assertive approach.

Responsibilities

• Provide a welcoming reception service to students, staff and visitors.
• Handle telephone and in-person enquiries, issue passes, log absences, cash handling and day-to-day tasks.

Skills

Customer service

Communication

Interpersonal skills

Education

Level 3 qualification

Job description

Newcastle College in Newcastle-under-Lyme is seeking a Front of House Receptionist / Information Officer to join a friendly customer-focused team. The role involves welcoming students, staff and visitors, managing enquiries, issuing passes and supporting enrolment processes as needed.

The position is part-time (18½ hours per week) and permanent, with a pro rata salary around £12,510 per annum, reflecting the part-time arrangement.