Student-Friendly Customer Service Administrator (Hybrid Remote)

Smart10 Ltd, Trading as SMT Recruitment; Cuffley; Hybrid; GBP 11,000 - 13,000; Part time

Benefits offered by this job

Work from home after training

Training programme

Job summary

SMT Recruitment is seeking a friendly Customer Service Administrator in Cuffley, Hertfordshire. The role is 17 hours per week, with weekday evenings and weekend shifts, and includes a 4–6 week full-time training period.

After training you may work from home and benefit from the higher weekend rate. This temporary-to-permanent position is ideal for students seeking flexible work that fits around studies.

Qualifications

• You do not necessarily need years of office experience. A positive attitude, good communication skills and willingness to learn are valued.

Responsibilities

• Speak with customers, suppliers and end users by phone.
• Listen carefully to callers and identify their support needs.
• Analyse information and determine appropriate solutions for each case.
• Handle calls professionally with care and within agreed timescales.
• Keep the company database accurate and up to date.

Skills

Verbal communication

Written communication

Multitasking

Organisational skills

Problem solving

Team player

Job description

SMT Recruitment is seeking a friendly Customer Service Administrator in Cuffley, Hertfordshire. The role is 17 hours per week, with weekday evenings and weekend shifts, and includes a 4–6 week full-time training period.

After training you may work from home and benefit from the higher weekend rate. This temporary-to-permanent position is ideal for students seeking flexible work that fits around studies.