Student Behaviour Support Officer

Teaching Personnel; Cardiff; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Training & development

Pastoral support

Leadership support

Job summary

Teaching Personnel in Cardiff is recruiting dedicated staff to support learners who may display challenging behaviour in a school setting. You will provide consistent adult guidance, helping pupils succeed through structured support.

Experience from Prison Service, Probation, Youth Justice or similar environments is valued as transferable skills. An enhanced DBS check and EWC registration are required; safeguarding training is provided.

Qualifications

• DBS check is required for this role, with safeguarding training provided.
• Experience in sensitive environments is valued and advantageous.
• Strong communication and team collaboration are essential.

Responsibilities

• Support students within the classroom and/or specialist provision
• Manage and respond calmly to challenging behaviour
• Apply consistent boundaries while maintaining empathy and fairness
• Build positive relationships with learners who may have complex needs
• Work collaboratively with teachers, SEN staff, and behaviour leads

Skills

Communication

Teamwork

Conflict management

Behaviour management

Professional boundaries

Job description

Location: Cardiff
Role type: Full-time
Start date: September

We are seeking dedicated and resilient Teaching Personnel to join our team, supporting learners who may display challenging behaviour and require strong, consistent adult guidance.

We particularly welcome applications from individuals with previous Prison Service, Probation, Youth Justice, Secure Unit, or Custodial experience, who are looking to transfer their skills into a rewarding education setting.

You will work closely with young people who benefit from structure, boundaries, and positive role modelling. This role is ideal for individuals confident in managing behaviour, de‑escalating situations, and building respectful, professional relationships.

• Support students within the classroom and/or specialist provision
• Manage and respond calmly to challenging behaviour
• Apply consistent boundaries while maintaining empathy and fairness
• Build positive relationships with learners who may have complex needs
• Work collaboratively with teachers, SEN staff, and behaviour leads

• Have experience within the Prison Service, Secure Units, Youth Offending, Probation, or similar environments
• Are confident working with individuals who display challenging behaviour
• Have strong communication, teamwork, and conflict‑management skills
• Can remain calm, professional, and consistent under pressure
• Are interested in making a positive impact through education

(Teaching qualifications are desirable but not essential – training and support can be provided.)

• A meaningful opportunity to transfer your existing skills into education
• Ongoing training and professional development
• Strong pastoral and leadership support
• Competitive rates of pay
• The chance to genuinely change lives and futures

This role requires an enhanced DBS check, an EWC registration and satisfactory references. We are committed to safeguarding and promoting the welfare of children and young people.

All applicants will require the appropriate qualifications and training for this role. All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date. Teaching Personnel is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with DfE statutory guidance ‘Keeping Children Safe in Education’ this may also include an online search as part of our due diligence on shortlisted applicants. We offer all our registered candidates FREE child protection and prevent duty training. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided.