Student Attendance & Success Officer

Oxford International; Greater London; On-site; GBP 23,000 - 31,000; Full time

Job summary

Oxford International in London seeks a Student Retention and Success Officer to support the University of Greenwich International College in raising attendance and engagement. The role focuses on recording, monitoring and reporting attendance while collaborating with Welfare, Finance and academic staff to meet attendance targets.

The successful candidate will implement attendance policy, manage the attendance data system, and aid tutors and programme coordinators in improving student attendance

Qualifications

• Level 2 qualification or equivalent to demonstrate good literacy and numeracy skills.
• Level 3 qualification in business/finance/administration or equivalent.
• Commitment to the schools policies and ethos.

Responsibilities

• Monitor and respond to the UGIC Attendance inbox and encourage 100% attendance.
• Liaise with the Welfare Officer on attendance issues and welfare concerns.
• Receive and authorise absences with evidence to support appeals.
• Maintain accurate attendance records and monitor finance, grades and welfare updates.
• Support Welfare and Finance Officers in student attendance meetings.
• Develop processes for Stage 3 Attendance Warnings and appeals.
• Apply the University of Greenwich Attendance policy and ensure compliance.
• Monitor tutors’ attendance registers and remind when needed.
• Inform students about attendance warnings and ensure compliance with UGIC rules.
• Lead weekly meetings with coordinators, tutors and leadership to address attendance and welfare.
• Ensure records of attendance and student status are up to date and accessible for compliance.
• Until a new system is implemented, manually create weekly attendance registers.
• Upload latest versions of attendance registers for staff.
• Create student group lists for subjects and update withdrawals.
• Assist tutors with attendance queries and involve Welfare Officers when necessary.
• Keep UGIC Admin informed about attendance, welfare, and student records.
• Participate in new intake inductions and Bromcom implementation.

Skills

Communication skills

Organisational skills

Attention to detail

Teamwork

Initiative

Numeracy

Discretion

Education

Level 2 qualification

Level 3 qualification in business/finance/administration

Tools

Excel

Bromcom

Job description

Oxford International in London seeks a Student Retention and Success Officer to support the University of Greenwich International College in raising attendance and engagement. The role focuses on recording, monitoring and reporting attendance while collaborating with Welfare, Finance and academic staff to meet attendance targets.

The successful candidate will implement attendance policy, manage the attendance data system, and aid tutors and programme coordinators in improving student attendance